Lufthansa Group and Amadeus expand technology partnership

Lufthansa Group and Amadeus renewed (18-Feb-2020) and expanded their long term technology partnership. Lufthansa, Austrian Airlines, Brussels Airlines, SWISS and Air Dolomiti will continue to rely on the Altéa passenger service system (PSS) to manage reservation, inventory, ticketing, disruption management and departure control. The expanded collaboration benefits areas such as operations, airport disruption management, merchandising, shopping and airport services. Lufthansa Group will hold a single contract with Amadeus, enabling airlines to select customised retail solutions. In addition, e-Retail will continue to power Lufthansa's website and Lufthansa Group also intends to collaborate with Amadeus to develop an improved online experience across its brands. Eurowings will continue to rely on the New Skies PSS supplied by Amadeus subsidiary Navitaire under a separate contract. [more - original PR]