Jetstar Asia, Scoot and SIA agree to cease pre selection of travel insurance for customers

16 November, 2018

Consumers Association of Singapore (CASE) reported (15-Nov-2018) Jetstar Asia, Scoot and Singapore Airlines (SIA) agreed to cease the practice of pre selection of travel insurance for consumers, after CASE engaged the airlines to be more transparent in their ticket pricing and booking process. Scoot commenced offering travel insurance as an opt in feature in Feb-2018, followed by Singapore Airlines in May-2018. Jetstar Asia will change travel insurance from opt out to opt in from Oct-2019. [more - original PR]