Virgin Australia enhances group sales optimiser for travel agents

    Virgin Australia announced (02-Oct-2018) agents using its group sales optimiser (GSO) will have access to enhanced features and improved functionality, effective immediately. The GSO’s functionality ensures the agent has full control of quoting, while offering clients access to the most suitable fare options. The new GSO booking management enhancements will provide agents with the:

    • Capability to edit one way and return bookings by date, time and route;
    • Ability to increase and decrease a group size, as well as split a passenger name record (PNR);
    • Capability to increase and edit a journey date, time and route;
    • Ability to cancel an entire group booking, or at a PNR level only.

    Virgin Australia stated that as all fares are optimised, it can sell the ideal fare and number of seats the agent requires on any requested flight. To support the GSO, Virgin Australia has a dedicated and professional team of consultants available to assist agents with queries or group travel arrangements.