Video of the week – Understanding aviation and making money: industry perspectives

CAPA – Centre for Aviation attempted to address some of the big questions impacting aviation as part of more than ten hours of agenda content at its CAPA Airline Leader Summit in early May-2019.

Alongside panel discussions designed to address the latest developments across the markets, individual perspectives were studied from the viewpoint of industry sectors, all under the auspices of ‘Making Money’. Here’s some of the insights and observations with full coverage of the panel sessions from the event at the at the Powerscourt Hotel Resort & Spa in Enniskerry, County Wicklow, to the south of Dublin, in the Republic of Ireland.


Addressing the corporate and business travel markets more effectively

Moderator: Sixt Rent a Car, Managing Director, Growth, Lisa Akeroyd

Panel: Air China, Vice President & General Manager, North America, Zhihang Chi; American Express, Vice President, Travel Strategy & Partnerships, Johnny Thorsen; CTM, Global COO, Laura Ruffles; Microsoft, Global Employee Experience Lead, Julia Fidler


Improving the stickiness of the airline product through innovation

Moderator: On Point Loyalty, Managing Director, Evert de Boer

Panel: Amadeus, Senior Manager, Solution Management, Luca Balbiani; Amazon Web Services, Head, AWS Travel, Massimo Morin; Lufthansa Group, Manager Passenger Experience Design, Ole Lindner; Saudia, VP Sales, Richard Nuttall; Volantio, CEO, Azim Barodawala


Innovation in generating ancillary revenues

Moderator: APEX, CEO, Dr. Joe Leader

Panel: CellPoint Mobile, SVP, Head of Global Sales, Airline and Hospitality, Noel Connolly; easyJet, Head of Proposition, Kim McDonnell; PROS., Principal, Travel Division, Surain Adyanthaya; Ryanair, CMO, Kenny Jacobs; Sabre, VP & Regional General Manager, Alessandro Ciancimino


The role of the airline conglomerate – making it a foundation for durability

Moderator: John Byerly, Consultant, John Byerly

Panel: AAPA, Director General, Andrew Herdman; Croon Callaghan Aviation Consulting, Partner, Jim Callaghan; European Aviation Club, Chairman, Rigas Doganis


Developing more productive relationships with airports and other partners

Moderator: Skylight Aviation, Senior Advisor and former easyJet Group Strategy & Network Director, Cath Lynn

Panel: Gatwick Airport, Head of Airline Relations, Stephen King; Ryanair, COO, Peter Bellew; Travelport, Global Head of Air, Travel Partners, Damian Hickey; UATP, Commercial Director, Europe, Gabrielle Hoffman


Accelerating investment in innovation and technology

Moderator: Travelport, Global Head of New Distribution, Ian Heywood

Panel: IATA, Director Industry Distribution Programs, Yanik Hoyles; Farelogix, CEO, Jim Davidson; OpenJaw Technologies, CCO, Bryan Porter; SkyTeam, VP Customer Experience & Commercial, Mauro Oretti


Working with lessors and OEMs to find mutually beneficial compromises

Moderator: CAPA – Centre for Aviation, Chief Financial Analyst, Jonathan Wober

Panel: Aircastle, EVP Porfolio Management, Paul O’Callaghan; BOC Aviation, CCO, Steven Townend; Embraer, SVP – Global Leasing & Strategy, Ron Baur


Working with unions to achieve optimal outcomes

Moderator: John Byerly, Consultant, Consultant, John Byerly

Panel: ALPA, First Vice President, Bob Fox; CityJet, CEO, Pat Byrne; European Commission, Director for Aviation, Filip Cornelis


Airline partnerships, immunised JVs, Open Skies and the role of competition bodies

Moderator: Baker McKenzie, Partner, Kenneth Quinn

Panel: ERA, Director General, Montserrat Barriga; European Commission, Director for Aviation, Filip Cornelis; Star Alliance, CEO, Jeffrey Goh; US Department of Transportation, Director, Brian Hedberg