Transavia France CCO: Digitalisation ‘at the heart of our processes’

    Transavia France CCO Nicolas Henin said digitalisation is “at the heart of our processes, quite simply because we are a young company and, as a low cost airline, that helps us in a lot of aspects” (tourmag.com, 18-Mar-2019). He noted the latest of these digitalisation processes its the carrier’s adherence to professional collaboration platform Facebook Workplace to connect employees across Europe. “80% of our staff work in aircraft, so we didn’t have the possibility to cross paths easily”, he said. Mr Henin added the airline is interested in mobile digitalisation, arguing it is a “logical evolution, as two thirds of our visits come from smartphones”.