Artificial Intelligence and executive management: using tools and new techniques to ask the right questions

Airlines are increasingly touting their applications of Artificial Intelligence (AI), and their commitment to strengthening the expansion of AI throughout their business. Those airlines also…..

In the ever-changing world of travel technology, is the customer finally set to become king?

Travel suppliers are being urged to follow a path towards “complete retailing” through the dynamic creation of relevant and personalised offers to consumers. The observation…..

ATPI’s new ‘Endeavour’ aims to invest in a handful of disruptive technology travel startups over the next two years

Travel and events management business, the ATPI Group has launched a new technology-focused investment strategy to offer both financial backing and market knowledge to technology…..

Independent hoteliers are increasingly tech savvy as they see the benefits of digital marketing

New research reveals that today’s independent hoteliers have a greater awareness and appetite around technology when it comes to their marketing and distribution strategies. According…..

Is it time to go with the flow? How tracking and analysing passenger movements could deliver reduce wait times, less crowding and a better traveller experience

Most regular air travellers will have an airport routine. When flying from a known airport they will follow a preferred path right from arrival through…..

From ‘Parallel Reality’ content personalisation, via ‘binge button’ entertainment options onboard, to evolving its Fly Delta app into a digital concierge – Delta outlines new technology advancements

Delta Air Lines has used the world’s largest electronic show to reveal a range of new initiatives, technology innovations and new partnerships. The CES trade…..

Uber – is it all starting to unravel as new generation disruptors disrupt the original disruptors?

As the year, and decade, turns, ride-sharing group Uber, possibly the most controversial and newsworthy company of the 2010s (it was formed in Mar-2009 as…..

Traveller wellbeing, budget control, implementation of technology and managing traveller behaviour are the big challenges for travel buyers in 2020

Traveller wellbeing, budget control, implementation of technology and managing traveller behaviour will be among their biggest challenges for travel managers in 2020 according to the…..

Emerging technologies for the intelligent retailer – Q&A with Travelport’s Rob Brown

Technology is already changing how we do business and will have an increasing influence on the entire travel process, right from the initial inspiration stage,…..

The future of travel – ‘consumer and tech trends are merging’, but it is a ‘virtuous circle’

The travel business continues to evolve, and many believe it is currently at a key stage of its transformation. Technology is one of the key…..