With the travel industry well placed to support and enjoy the loyalty benefits of the move to end-to-end experience, new research suggests the travel insurance segment is ripe for disruption from travel retailers

Instant payment technologies, streamlined booking processes and consistent information delivered to the palm of the hand have become second-nature solutions for most major travel players…..

The vanishing airport interior – Dubai Airport CEO aiming to get rid of check-in desks; the thin end of the wedge?

Dubai Airports’ CEO Paul Griffiths recently confirmed the company is aiming to phase out physical check-in desks at Dubai International Airport and Dubai World Central…..

Tracking bags at check-in and aircraft helps drive significant improvement in baggage delivery, but transfers remain a ‘pinch point’ in the process

Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally, according to SITA’s 2019…..

Forget driverless cars, ‘Stan’ is already using robotics to reinvent valet parking

When we discuss how technology is changing the airport experience we tend to focus on subjects such as common-use, self-service check-in kiosks or increasingly now…..

Air passengers say they are happier when technology smooths their way through passport checks

Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so too, according…..

American Express Meetings & Events boosts its Meetings Marketplace with additional technology partnerships

American Express Meetings & Events (Amex M&E) has expanded its attendee engagement portfolio via new partnerships with leading mobile event tool, Attendify, and the world’s…..

Thinking beyond the digital frontier – Deloitte’s Tech Trends for 2019 and beyond

How can we sense and act upon a future that remains unclear? The good news is that much of the technology-driven disruption that each of…..

Hotels need to harness technology effectively in order to remain competitive 

Utilising new and emerging technologies is key for any industry’s survival, and the hotel industry is no different. Phoscuwright has concluded hotels need to strategically…..

On the road to digital transformation – how technology will enable airlines to think and act differently

In a world of digital transformation, it is a firm belief that airlines are now in position to differentiate themselves by becoming world-class retailers. Creativity…..

Air France-KLM follows Lufthansa down Winding Tree path for blockchain technology

Air France-KLM has followed its rival Lufthansa Group by partnering with Winding Tree to develop blockchain technology in the travel industry. The aim of this…..

Uber Elevate shortlists Japan, India, Australia, Brazil and France as potential home for its third launch city

In just five years’ time Uber Elevate expects consumers to simply touch a button on their personal devices and much like using Uber to order…..