Cyber security and cloud services lead airline and airport USD33 billion annual investment

It is estimated that airlines and airports will spend nearly USD33 billion on IT this year, according to SITA’s 2017 edition of its Air Transport…..

High Tech – investment in technology is enhancing passenger satisfaction

Today, almost every passenger is using a smart device as an essential travel tool and this is now dictating the services they expect from airlines…..

SITA: Technology is improving passenger satisfaction

Recently, SITA released the results of its 12th annual Passenger IT Trends Survey, where it asked passengers to rate their satisfaction at every step of…..

easyJet goes ‘Hands Free’ with cabin baggage in latest ancillary push

European low fare carrier easyJet is to introduce a new ancillary offering that will effectively allow passengers to check-in their hand baggage and avoid the…..

Behind the scenes – SITA’s Electronic Travel Authority System: Why we need it and what happens when it goes down

Australian and New Zealand airports were hit with massive disruptions this week as result of a computer outage affecting passport processing. The Australian Border Force…..