Mobile is already helping improve passenger satisfaction when it comes to baggage, but travellers are still calling for more information

While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at baggage…..

Air passengers say they are happier when technology smooths their way through passport checks

Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so too, according…..

A road to revolution? NDC marks key milestones as Travelport concludes ‘first’ ticket sale and Skyscanner joins NDC Exchange

IATA’s New Distribution Capability (NDC) has been around now for some time, but this week it took a significant step forward after it emerged that…..

More airline majors sign-up and add weight to the SITA and ATPCO NDC Exchange platform

In Aug-2018 Air Canada became the first global airline to process a NDC (New Distribution Capability) production transaction via the NDC Exchange platform developed by…..

Blockchain emerges as a priority technology for research among airlines and airports in 2018

Blockchain is fast emerging as the priority technology for future exploration among airport and airline CIOs globally, attracting the most research attention in 2018. This…..

ATPCO and Blockskye proof of concept will explore application of blockchain in airline offer management

Blockchain is a current buzzword, but there still remains confusion among many areas within the travel sector as to what it is and what it…..

GOL’s adoption of self bag-drop technology set to cut check-in times and reduce waiting times at Rio; Sao Paulo deployment to follow

Brazilian carrier Gol Linhas Aereas has become the first operator in Latin America to adopt SITA’s ‘Scan&Fly’ new self service bag drop technology. The system…..

Air Canada advances its product distribution capabilities as it makes its first NDC exchange connection

The air transport industry is experiencing an evolution in the distribution of airline content and ATPCO and SITA have confirmed Air Canada has now processed…..

SITA Summit Part 2: Airports sitting on a data goldmine

At SITA’s Asia Pacific Air Transport IT Summit in Singapore on 18/19-Apr-2018 (partnered by CAPA) Airports said they were using data in new ways to…..

SITA summit Part 1: Cybersecurity top priority for airlines and airports

SITA hosted the Asia Pacific Air Transport IT Summit in Singapore on 18/19-Apr-2018, with CAPA – Centre for Aviation participating as media sponsor. The summit…..