Understanding market profiles of consumers – how data analytics is reshaping the industry

For decades airlines carelessly discarded information about their customers, leaving this powerful tool in the hands of intermediaries and the GDSs. As airlines sought to…..

The value of alliances: is there any truth to growing opinions that alliances are becoming outdated?

The proposed new tie-up between LATAM Airlines Group and Delta Air Lines shows a certain level of forward thinking by both major players. However, it…..

Puerto Rico works to expand its meetings and conventions sector

Puerto Rico has given new meaning to the definition of resilience during the last few years after facing numerous unforeseen obstacles. But the country’s tourism…..

Airport Insight: San Juan Luis Muñoz Marín International Airport

Each day this year The Blue Swan Daily uses the extensive insights available to CAPA – Centre for Aviation members to deliver a data snapshot on the…..

JetBlue maintains optimism for Puerto Rico as various campaigns champion tourists to visit the island

Several campaigns are underway to promote Puerto Rico’s tourism business after the devastation wrought by Hurricane Maria in late 2017, and the island’s largest airline,…..

Weathering the storm – Delta avoids Irma disruption through meticulous planning

We often hear stories of airline flight cancellations due to bad weather and the personal accounts on the disruption caused to travellers. Weather events are…..