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While ‘retail is not dead, boring retail is,’ says Amadeus, as we reach the time to ‘rewire retail travel agencies’
The travel market is changing: technology and connectivity are transforming the industry. In an era where consumers are seeking the best customer experience possible, the…..
With the travel industry well placed to support and enjoy the loyalty benefits of the move to end-to-end experience, new research suggests the travel insurance segment is ripe for disruption from travel retailers
Instant payment technologies, streamlined booking processes and consistent information delivered to the palm of the hand have become second-nature solutions for most major travel players…..
ANA selects OpenJaw Technologies to support its NDC journey and distribution partners will be able to link directly to the carrier’s reservation systems from later this year
Japanese carrier All Nippon Airways (ANA) has selected OpenJaw Technologies to modernise its retailing capabilities and create a New Distribution Capability (NDC) platform. The partnership…..
‘Travel agents are not dead’ – Amadeus reveals the five trends that retail travel agents need to consider as part of their long-term strategy
Consumer expectations are rising and travellers are demanding more from agents, including more choices, personalisation, and an end-to-end experience. The industry is also facing a…..
Airport retail is a highly lucrative source of revenue for many airports, with sales per square metre often three to four times higher than on…..
Social network and gamer Tencent joined the USD500 billion club this week: and China on track to conquer with AI
As Tencent Holdings’ share price went through HKD420 this week, the massive social media operator passed through the USD500 billion capitalisation level. Only five other…..