New ‘Autopilot’ technology aims to revolutionise how hotels think about their online guest experience

Smart technology solutions specialist Hotelchamp has introduced ‘Autopilot’, a new technology which it hopes will revolutionise how hotels think about their online guest experience. The artificial intelligence…..

Hotels need to harness technology effectively in order to remain competitive 

Utilising new and emerging technologies is key for any industry’s survival, and the hotel industry is no different. Phoscuwright has concluded hotels need to strategically…..

Personalisation is the new mantra of business travellers in the United States

Personalisation has moved far beyond buzzword status in the travel industry. New research on travellers in the United States of America (USA) shows a majority…..

Delta’s new corporate traveller portal has been designed with personalisation of the travel experience at its heart

“Corporate customers aren’t one-size-fits-all, so their experience with Delta shouldn’t be, either,” says an executive of the US major, as it confirms that it will…..

New Gogo study shows in-flight connectivity trumps loyalty miles and seat class

It’s no surprise that in-flight connectivity continues to rise in importance as a key amenity for airlines passengers, but according to a new study from…..