How to deliver the booking experience business travellers crave? CWT’s hotel distribution channel RoomIt thinks it has the answer

To ensure traveller satisfaction is among the top five goals for travel managers, RoomIt and Best Western have commissioned research to determine exactly what business…..

Companies are calling for simplified online booking tools, but there remains a education issue that is still influencing adoption

More than nine in ten (92%) travel managers say they have already adopted online booking tools (OBTs), and there is a growing need among businesses…..

CWT sees online bookings tools passing 50% threshold for the first time in 2019 and forecasts continued upward trend in average ticket prices

The usage of Online Booking Tools (OBTs) continues to gradually increase as the main OBT providers continue to improve the user experience, especially on mobile…..