Spirit Airlines and VivaAerobus were the ancillaries kings by passenger and revenue in 2018

Ancillary revenues have become a billion dollar club with the industry’s ten largest airlines all reporting ten digit results for 2018, according to a recent…..

Cathay Pacific urges premium passengers out of Shanghai to ‘arrive early, rest and recharge in the welcoming atmosphere of comfort’ at its new airline lounge

Asian carrier Cathay Pacific reopened its newly renovated Shanghai Pudong lounge on 18-Jul-2019 marking the introduction of the airline’s new design concept to the mainland…..

United touts growth in its share of new travellers as rivals see loyalty boosts

United Airlines grew the number of new flyers travelling with the airline by double digits in early 2019, and cited particularly robust growth among Millennial…..

Marriott International and Emirates Airline relaunch ‘bigger, better and bolder’ Your World Rewards partnership

Marriott International and Emirates Airline have announced the relaunch of the ‘Your World Rewards’ loyalty programme, a partnership between Marriott Bonvoy and Emirates Skywards. The…..

There is an increasingly more complex landscape for travellers when it comes to booking reward seats but ‘better availability is greeting almost all consumers’ in 2019

Are reward programmes becoming more rewarding for regular travellers? The suggestion that airlines are taking a more balanced approach to their loyalty schemes from the…..

Qantas launches ‘Points Plane’ – the start of a potential series of exclusive flights for frequent flyers

Loyalty remains a key part of any airlines’ corporate arsenal and frequent flyer programmes have evolved in order to meet the needs of regular travellers……

Accor unveils new lifestyle loyalty programme that promises to ‘reward guests like never before’

Accor says it is delivering a “disruptive and dramatic shift” of its loyalty programme as the existing Le Club Accorhotels is morphed into a fully…..

Leisure travellers seeking instant perks and rewards are diluting the value of hotel loyalty programmes

Many travellers are members of multiple loyalty programmes, and the role of these programmes is often insignificant when choosing between different hotels, a new study…..

Exclusive new Qantas Titanium Card has ‘significant annual fee’ but ‘significant benefits’ as airline targets frequent buyers with premium perks

Qantas has released a new ultra-premium credit card that offers Qantas First Class Lounge access, Status Credits, flight discounts and enough Qantas Points for a…..

Elevate, Accelerate and Ascent – new ‘Beyond Business by Qatar Airways’ tiers will deliver loyalty rewards to SMEs

Qatar Airways has launched ‘Beyond Business by Qatar Airways’, a corporate rewards programme in Europe and the Americas. Like its regular Privilege Club loyalty programme,…..

Global megatrends are fundamentally changing the way we live, work and travel; they are shaping new imperatives for the travel and tourism sector

As global forces converge to create unprecedented change across all industries, the future of travel and tourism will be shaped by those companies and destinations…..