KLM partners with DigitalGenius to deliver perfect marriage of AI and a human touch to its social media channels
KLM Royal Dutch Airlines has partnered with DigitalGenius to add automated answers to general questions on its social media channels, including Facebook Messenger, Twitter and…..
At the recent CAPA Airline Leader Summit in Dublin, Republic of Ireland, Pieter Elbers, president and chief executive officer, KLM provided an update on KLM’s…..
Europe’s big three legacy airline groups collectively reported a wider net loss in 1Q2017 compared with the same period a year earlier. However, this deterioration…..
UK airport operator Highlands & Islands Airports Limited (HIAL) is an excellent example of the essential role hub airport connectivity plays in supporting regional airports…..