Necessity is the mother of invention – how we can be safe when we fly has become a new industry focus

As the saying goes, necessity is the mother of invention. That’s certainly true in these days of Covid-19 as airlines and airports struggle to find…..

Is now the time for Economy cabins to finally get the upgrade they deserve?

The passenger experience is a key differentiator used by airlines to attract and retain customers. This is particularly true at the front of aircraft where…..

Air New Zealand aims to put economy travellers to sleep with new lie-flat prototype sleep pods concept

A huge investment is continually made by airlines in their premium cabins, but the same cannot be necessarily be said about the Economy cabins at…..

Air France continues its ‘upmarket’ moves with introduction of business class service on its domestic network and into French regions

Air France is this week extending its business class service to travellers on its domestic network and across the French regions. Launching from 04-Feb-2020, but…..

American and United have no intention of allowing Delta to solely trumpet its customer satisfaction progress without blowing their own horns

No US carrier has touted its net promoter score (NPS) more during the last couple of years than Delta Air Lines – the strides it…..

Air France debuts new look interior for the 777-300ERs that primarily serve its Caribbean and Indian Ocean network as new Paris Orly long-haul lounge comes online

In 2020, Air France is continuing its strategy to move its products and services “upmarket”. The latest move to deliver a “homogenised” product sees the…..

Air France to offset its domestic emissions and will debut bigger baggage bins on its single-aisle aircraft as it moves to meet changing traveller habits

There have been increasing calls in France, like some other European countries, for a modal shift from air to rail for domestic journeys. While, such…..

Qantas reveals its first upgraded A380 as aircraft operates London-Singapore-Sydney scheduled service after its Dresden makeover

Passengers waiting to board QF002 on Monday night in London were hit by a two hour departure delay. The Qantas flight from London to Sydney…..