American and United have no intention of allowing Delta to solely trumpet its customer satisfaction progress without blowing their own horns

No US carrier has touted its net promoter score (NPS) more during the last couple of years than Delta Air Lines – the strides it…..

Premium economy is ‘surging in popularity’ as long haul passengers show they are willing to pay for more comfort and a better flying experience

Latest research from Skyscanner has revealed that travellers are increasingly looking at more premium flying options. Analysis of its search and booking data for its…..

Qantas boosts its Singapore lounge space with opening of new Changi airport First Lounge

Australian carrier Qantas has officially opened its newest First Lounge, a luxury space spread over 1,000 square metres at Singapore’s Changi airport and a move…..

Qantas reveals its first upgraded A380 as aircraft operates London-Singapore-Sydney scheduled service after its Dresden makeover

Passengers waiting to board QF002 on Monday night in London were hit by a two hour departure delay. The Qantas flight from London to Sydney…..

ANA reveals ‘THE Suite’ and ‘THE Room’ which will be deployed on a dozen of its 777-300ERs from Aug-2019

Japanese carrier All Nippon Airways (ANA) will debut a new first and business class offering across a dozen of its Boeing 777-300ER aircraft from the…..

Korean Air reduces first class and considers eliminating it entirely

Korean Air plans to reduce and potentially eliminate first class entirely while introducing improved business class seats. This would be a significant move, highlighting the…..

International premium class demand and yields have slipped, but premium fare growth outpaced economy fare increases across almost all global markets in early 2019

New data from International Air Transport Association (IATA) highlights that the premium passenger share of global demand slipped during the first two months of the…..

Malaysia Airlines transitions its first class cabin into a premium business class offer

Asian carrier Malaysia Airlines has dropped its first class offering onboard its Airbus A350 and A380 aircraft, but will retain the premium product, instead selling…..

It’s all about the money! Long haul airlines continue to invest in in-flight luxuries

While there has been a clear trend for airlines to reduce their premium cabins, it is clear from their investments in new products that Business…..

Emirates First Class cuts continue a premium cabin trend

Emirates Airline will reduce its First Class offering as part of a reconfiguration of the cabins on the Boeing 777-300ER, continuing what has become an…..