With the travel industry well placed to support and enjoy the loyalty benefits of the move to end-to-end experience, new research suggests the travel insurance segment is ripe for disruption from travel retailers

Instant payment technologies, streamlined booking processes and consistent information delivered to the palm of the hand have become second-nature solutions for most major travel players…..

‘AI’ is increasingly becomes the norm in North America as airlines innovate with artificial intelligence

In North America, airlines are increasingly touting their applications of Artificial Intelligence (AI), and their commitment to strengthening the expansion of AI throughout their business……

Advito believes the Air RFP Is dead – dynamic performance management is replacing the traditional sourcing approach

Business travel management consultancy, Advito has recently made a bold statement, saying “the Air RFP is dead”. According to the organisation, digital transformation is revolutionising the…..

Mobile is key to boosting guest experiences say hoteliers; nine in ten say technology platform is critical to improving guest experience and cultivating loyalty

More than nine in ten hotel executives believe mobile technologies are critical to improving guest experience and cultivating loyalty. A massive 91% of respondents to…..

Hotel WiFi networks are feeling the strain as increasing guest demands put pressure on the system

Hospitality Wi-Fi services must evolve in order to meet today’s guest demands for fast, secure and multi-device compatible online connectivity that can provide access to…..

Travel is an experience and the activities market in the US now has an estimated worth of USD34 billion

Travel suppliers take note – the travel activities market is one of the fastest growing in the US, according to new research from global travel…..

‘Travel agents are not dead’ – Amadeus reveals the five trends that retail travel agents need to consider as part of their long-term strategy

Consumer expectations are rising and travellers are demanding more from agents, including more choices, personalisation, and an end-to-end experience. The industry is also facing a…..

Mobile phones could be the tool to change African consumer airline buying habits

You don’t have to go far to witness the increased dependence on mobile technology. At home, on the way to work, travelling for business or…..

Air passengers say they are happier when technology smooths their way through passport checks

Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so too, according…..

Travel buyers are seemingly not yet convinced on the influence of next generation technology

According to new Business Travel Show research, travel buyers are yet to be convinced by next generation technology. Approximately one fifth of the 134 European…..

Talking tech – new opportunities to drive travel programme compliance thanks to machine learning, blockchain and chabot automation

The influence of machine learning, blockchain, and chatbots can provide corporate travel managers powerful communication tools for driving travel programme compliance, according to the latest…..