North American traditional airlines gain traction in JD Power Survey

Larger North American airlines continue to gain traction in passenger satisfaction as the lustre of low cost airlines could be showing signs of fading, according…..

Austin may not be a Delta focus city, but the debut of its new airport Sky Club shows the US major is clearly investing in its future success

US major Delta Air Lines has launched its first Delta Sky Club at Austin’s Bergstrom International airport, a major investment in what has become an…..

Is WestJet’s privatisation a one-off or a long term business trend?

Onex Corporation’s desire to acquire WestJet for CAD5 billion was not only a major development in Canadian aviation, but also the broader aviation industry as…..

‘AI’ is increasingly becomes the norm in North America as airlines innovate with artificial intelligence

In North America, airlines are increasingly touting their applications of Artificial Intelligence (AI), and their commitment to strengthening the expansion of AI throughout their business……

As the US ‘Big 3’ see no signs of weakening corporate demand, Hawaiian provides revenue expectations from its Main Cabin Basic proposition

Concerns that the continuing trade spat between the US and China could eventually hurt corporate demand appear to be fading as the three large global…..

Uber and Starbucks lead the way, but Delta and American are ranked among the top five of most expensed North American brands

There’s no arguing that Uber and Starbucks are mainstays of corporate travellers, but US majors Delta Air Lines and American Airlines also appeared in the…..

Transatlantic Turmoil? Schedule data for summer 2019 shows falling frequencies and negligible capacity growth in North Atlantic skies

After its largest seasonal rise this decade during the past winter 2018/2019, current trans-Atlantic flight schedules for summer 2019 show the first year-on-year summer declines…..

Video of the week – Industry perspectives from the CAPA Americas Aviation Summit

Industry rationalisation has helped the US majors enjoy very healthy profits over the last year. But this has not always been kind to airports which…..

Delta sees strong corporate demand continue in 1Q2019 and its domestic net promoter score hits 50%. Will these gains continue?

Forecasts of softening economy and continuing trade tensions with China have done little to dime Delta Air Lines’ corporate demand, and the first quarter of…..

While others lower their 1Q2019 unit revenue forecasts, Delta remains more upbeat due to solid corporate demand

US major Delta Air Lines is maintaining a reasonably solid outlook on demand, especially among corporate travellers. However, the airline admits leisure demand is somewhat…..

United tests automation to cut back on missed flight connections

United Airlines is testing a new automation tool at its Denver International Airport hub to ease passenger anxiety over potentially missing connections if their flight…..