New technology adoption increases momentum as United and Delta continue to leverage blockchain, AI and machine learning

Studies and testing of blockchain, Artificial Intelligence (AI) and machine learning by US airlines continues at a steady pace, and will only gain momentum as…..

Standardisation could be necessary before we truly see widespread use of biometrics

US major Delta Air Lines marked a major milestone in late 2018 with the opening for the first biometric terminal at its largest hub and…..

With diversity, inclusion and environmental sustainability key drivers, Delta believes it continues to gain traction with Millennials

About a year ago, Delta Air Lines coined a new term for the ever-important Millennial travel set – Emerging High Value Customers (EHVC). Now the…..

Lingering US shutdown could have knock on effects for aviation and aerospace

The partial government shutdown in the US is creating havoc across many industries from the financial sector to small businesses operating near the country’s National…..

In the clouds – the terms most commonly used to describe some of the world’s most popular airlines

All travellers have a preference of airline they would rather fly, hotel they would rather stay, even airport they would prefer to use. Even when…..

From maintenance to human resources… AI and Blockchain permeate a range of business functions at Delta

Artificial Intelligence (AI), blockchain and machine learning have become mainstays in the vernacular of every type of business worldwide. It is debatable how fast the…..

Will Delta’s push in Boston force JetBlue to pull the trigger on trans-Atlantic flights? 

Competition between Delta Air Lines and JetBlue Airways has been intensifying for a couple of years, and Delta’s declaration of Boston as a focus city…..

Is the long-running Alitalia sale finally set for conclusion?

The saga over the survival of Italian flag carrier Alitalia has been a long one. It has struggled along for many years, but it is…..

Delta continues to see solid gains in its net promoter score

Delta Air Lines’ net promoter score continues to rise, but the airline may not be interested in moving the needle in that metric much above…..

Trade tariff concerns are clear, but Delta sees positive corporate trends through early 2019

Although large US corporations are warning of higher prices of consumer goods triggered by tariffs imposed on Chinese imports, and a potential recession looms in…..