Understanding market profiles of consumers – how data analytics is reshaping the industry

For decades airlines carelessly discarded information about their customers, leaving this powerful tool in the hands of intermediaries and the GDSs. As airlines sought to…..

The value of alliances: is there any truth to growing opinions that alliances are becoming outdated?

The proposed new tie-up between LATAM Airlines Group and Delta Air Lines shows a certain level of forward thinking by both major players. However, it…..

Looking back… 2019 was a packed year of insights from a record CAPA event programme

Behind the scenes it may have been a year of transition for CAPA – Centre for Aviation as it was integrated into the Aviation Week…..

Video of the week – Expedia’s supplier engagement includes real-time benchmarking data

Expedia ls largely known as a travel mega site where customers can book airfare and hotels, but the company also provides key data to its…..

Understanding millennials is key for airline merchandising now and in the future

There’s no debate about the importance millennials have in the current travel landscape, and that influence certainly will only grow stronger in the future. During…..

Video of the week – Airline perspectives from the CAPA Americas Aviation Summit

In Mar-2019 delegates at the CAPA – Centre for Aviation Americas Aviation Summit discussed many of the key issues impacting the aviation and travel sectors…..

What is on Denver International’s service wish list? China, Brazil and additional flights to Europe are the most wanted

Denver International airport has posted a record run of impressive passenger growth during the last couple of years, and the airport is not resting on…..

Socioeconomic turmoil across Latin America may not blunt the desire to travel, but trips will be better planned, shorter and less costly

Latin Americans still plan to travel this year, even if it is only on a domestic basis due to the socioeconomic turmoil that continues across…..

Video of the week – Industry perspectives from the CAPA Americas Aviation Summit

Industry rationalisation has helped the US majors enjoy very healthy profits over the last year. But this has not always been kind to airports which…..

Pushing the boundaries – How can airlines grow their share of the travel pie?

Millennials have come of age in an era where digitalisation and the widespread availability of cheaper flights have made travel more attractive and accessible. Inquisitive…..