‘You have to treat passengers with respect’ for ancillaries to work and ‘make passengers feel like a winner every time’ and there is ‘still a lot to do’ with personalised data – further insights from the CAPA Airline Leader Summit
It’s hardly a secret that the airline industry is facing myriad challenges, notably in the marketing and distribution areas, as companies with personalised data, and…..
Industry has to get the basics right before ‘focusing on the gizmos’, business travel is the ‘crown jewel’ and we are all getting ‘too excited about data’ – insights from the CAPA Airline Leader Summit
It’s hardly a secret that the airline industry is facing myriad challenges, notably in the marketing and distribution areas, as companies with personalised data, and…..
BLOG: Live from Dublin – insights from the CAPA Airline Leader Summit – Making Money 2019
Welcome to live coverage from The Blue Swan Daily of activities in Dublin, Republic of Ireland at the CAPA – Centre for Aviation Airline Leader Summit. It’s…..
Capturing more of the passengers’ travel wallet – innovation in generating ancillary revenues
Large strides have been made in generating non-ticket revenues. Yet technological advances are making wider opportunities available. Not only new forms of distribution, but also…..
Accelerating investment in innovation and technology will be key for delivering a 2020 vision
As innovations affecting distribution increasingly challenge the status quo, opportunities abound for those airlines which have the flexibility and insights to understand the trends and…..
Addressing the corporate and business travel markets more effectively – there are few more valuable segments
There are few more valuable market segments than the repeat travellers in corporate programmes and SMEs. Yet airlines have mostly failed to capitalise fully on…..
Pittsburgh celebrates elevated West Coast service as the region’s tech industry grows
Improved service to the US west coast is a big focus for Pittsburgh International Airport. Close to a year ago, airport director Christina Cassotis remarked…..
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Social Media Lab: Data is the new oil, or rather the new soil for the business ecosystem
Social Media Lab director Andreas Weigend shares his expertise on the rise of, and future of, big data, social media technologies and consumer behaviour. He…..
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- Asia
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- Europe/MEA
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VIDEO COMPILATION: African airline leaders share their thoughts for the future – SAA, Kenya Airways & RwandAir
We regularly hear talk about the need to develop a ‘United Africa’ to enable air transport to grow to its full potential and the need…..
airBaltic confirms further 60 aircraft CSeries commitment as it sets course for ‘Destination 2025’
Latvian national carrier airBaltic has entered into an agreement with Bombardier Commercial Aircraft to add up to 60 additional CS300 CSeries aircraft to its fleet…..
Firm increases in passenger and cargo demand underpin improved financial performance for Asia Pacific airlines
Preliminary aggregated financial performance figures released last week by the Association of Asia Pacific Airlines (AAPA) revealed that Asia Pacific airlines achieved USD8.8 billion in…..
