Video of the week – The most significant industry change in the past two decades has been the consumer

OpenJaw Technologies CCO Bryan Porter believes the most significant change in the industry in the past two decades has been the customer. Customer expectations have…..

Video of the week – Airlines and airports share insights on the industry’s major talking points

CAPA – Centre for Aviation has seen some high-profile speakers at its recent global events. This week we focus on some of the keynote presentations…..

Video of the week – Understanding aviation and making money: industry perspectives

CAPA – Centre for Aviation attempted to address some of the big questions impacting aviation as part of more than ten hours of agenda content…..

‘We’re in a downturn, but it is the best downturn we’ve ever had (so far)!’ Has the airline profitability bubble burst?

easyJet and Ryanair may have European-centric networks, but they are world-renowned brands having successfully surfed the LCC wave to ranked among the world’s largest operators……

Industry has to get the basics right before ‘focusing on the gizmos’, business travel is the ‘crown jewel’ and we are all getting ‘too excited about data’ – insights from the CAPA Airline Leader Summit

It’s hardly a secret that the airline industry is facing myriad challenges, notably in the marketing and distribution areas, as companies with personalised data, and…..

BLOG: Live from Dublin – insights from the CAPA Airline Leader Summit – Making Money 2019

Welcome to live coverage from The Blue Swan Daily of activities in Dublin, Republic of Ireland at the CAPA – Centre for Aviation Airline Leader Summit. It’s…..

Capturing more of the passengers’ travel wallet – innovation in generating ancillary revenues

Large strides have been made in generating non-ticket revenues. Yet technological advances are making wider opportunities available. Not only new forms of distribution, but also…..

Accelerating investment in innovation and technology will be key for delivering a 2020 vision

As innovations affecting distribution increasingly challenge the status quo, opportunities abound for those airlines which have the flexibility and insights to understand the trends and…..

Addressing the corporate and business travel markets more effectively – there are few more valuable segments

There are few more valuable market segments than the repeat travellers in corporate programmes and SMEs. Yet airlines have mostly failed to capitalise fully on…..

Pittsburgh celebrates elevated West Coast service as the region’s tech industry grows 

Improved service to the US west coast is a big focus for Pittsburgh International Airport. Close to a year ago, airport director Christina Cassotis remarked…..