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Video of the week – Blockchain: what it is and why it matters!
Blockchain’s role in reshaping the way businesses are run is gradually being appreciated. While frequently associated with various cryptocurrencies, its significance runs much deeper than…..
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Video of the week – Innovation in generating ancillary revenues
Ancillaries are becoming an increasingly important part of the airline revenue arsenal generating close to USD100 billion for the industry last year. Large strides have…..
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Video of the week – Working with unions to achieve optimal outcomes
It is summer in Europe and that can generally mean strikes, especially in the UK as families attempt to escape the rat race during the…..
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Video of the week – The most significant industry change in the past two decades has been the consumer
OpenJaw Technologies CCO Bryan Porter believes the most significant change in the industry in the past two decades has been the customer. Customer expectations have…..
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Video of the week – Airlines and airports share insights on the industry’s major talking points
CAPA – Centre for Aviation has seen some high-profile speakers at its recent global events. This week we focus on some of the keynote presentations…..
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Video of the week – Understanding aviation and making money: industry perspectives
CAPA – Centre for Aviation attempted to address some of the big questions impacting aviation as part of more than ten hours of agenda content…..
‘We’re in a downturn, but it is the best downturn we’ve ever had (so far)!’ Has the airline profitability bubble burst?
easyJet and Ryanair may have European-centric networks, but they are world-renowned brands having successfully surfed the LCC wave to ranked among the world’s largest operators……
‘You have to treat passengers with respect’ for ancillaries to work and ‘make passengers feel like a winner every time’ and there is ‘still a lot to do’ with personalised data – further insights from the CAPA Airline Leader Summit
It’s hardly a secret that the airline industry is facing myriad challenges, notably in the marketing and distribution areas, as companies with personalised data, and…..
Industry has to get the basics right before ‘focusing on the gizmos’, business travel is the ‘crown jewel’ and we are all getting ‘too excited about data’ – insights from the CAPA Airline Leader Summit
It’s hardly a secret that the airline industry is facing myriad challenges, notably in the marketing and distribution areas, as companies with personalised data, and…..
BLOG: Live from Dublin – insights from the CAPA Airline Leader Summit – Making Money 2019
Welcome to live coverage from The Blue Swan Daily of activities in Dublin, Republic of Ireland at the CAPA – Centre for Aviation Airline Leader Summit. It’s…..
Capturing more of the passengers’ travel wallet – innovation in generating ancillary revenues
Large strides have been made in generating non-ticket revenues. Yet technological advances are making wider opportunities available. Not only new forms of distribution, but also…..