British Airways’ premium drive to avoid missed international connections

British Airways (BA) is introducing a new service called Premium Transfer Drive at London’s Heathrow Airport to ensure that customers who are at risk of…..

Health and well-being in the skies

In the airline industry differentiating oneself from competition is a vital, but rare, survival technique. Airlines all over the world are constantly looking for the…..

A hop, skip and jump along the Kangaroo Route

From a nine stop ‘hop’, via a one-stop ‘skip’ via an Asian or Middle East Hub to a non-stop ‘jump’ launching next spring, the popular…..

Airlines boogie on down to US ‘music cities’

British Airways (BA) has confirmed it will operate a five times weekly London Heathrow-Nashville service, effective May-2018, with Boeing 787-8 equipment. This is overtly an…..

British Airways builds on the benefits of incentives to further boost its Transatlantic network

British Airways (BA) hasn’t been afraid to expand into new US markets this decade using the efficiency of its new Boeing 787 Dreamliner aircraft and…..

British Airways is funny…wait, what?

It seems like only last week we declared Air New Zealand the king of airline safety videos, and while we stand by that, there is…..

Cost reduction remains a key priority through IAG airline portfolio

At the recent CAPA Airline Leader Summit in Dublin, Republic of Ireland, Willie Walsh, chief executive officer, IAG praised Aer Lingus’ performance and business model…..

Oneworld partners hold hands in time of operational adversity

It seems completely logical if one airline has had to park many of its short-haul aircraft for the short-term due to the forced suspension of…..

British Airways IT fiasco proves you are only as strong as your weakest link

From a terrorist cyber hack to a simple inadvertent removal of a plug from a socket, whatever caused the IT failure that left British Airways’…..

Airline Leader Summit: IAG hopes data insights can deliver a personal touch to its customers

The IAG European airline group believes it is in a strong enough position to start delivering personalised flight and fare offers to its customers thanks…..