US airlines show customer service gains as bumping and mishandled bag levels hit new lows

Here’s some statistical analysis from the new Americas version of The Blue Swan Daily that highlights involuntary boarding and mishandled baggage rates in the domestic market…..

easyJet goes ‘Hands Free’ with cabin baggage in latest ancillary push

European low fare carrier easyJet is to introduce a new ancillary offering that will effectively allow passengers to check-in their hand baggage and avoid the…..