Wizz Air new baggage policy will help ‘ease’ the boarding process for passengers, says airline, but is it simply all about the money?

We may have all come to terms with what we can and can’t take into the cabin of an aircraft, but hand baggage rules about…..

Airline fuel surcharges? … What airline fuel surcharges?

Fuel prices have pretty much doubled over the past year and US airlines have been particularly badly hit, as mostly they weren’t hedged against price…..

KLM digital hold baggage checker may be a fun use of technology, but it doesn’t make the tape measure redundant yet

With all airlines offering varied hand baggage allowances, size and weight restrictions, it can be difficult for even frequent travellers to keep track of individual…..

GOL’s adoption of self bag-drop technology set to cut check-in times and reduce waiting times at Rio; Sao Paulo deployment to follow

Brazilian carrier Gol Linhas Aereas has become the first operator in Latin America to adopt SITA’s ‘Scan&Fly’ new self service bag drop technology. The system…..

American’s change of policy means United is the lone US major to charge for carry-ons in basic economy 

Even as most of the large US airlines believe the roll-out of their branded fare schemes is meeting expectations, some of those carriers are making…..

easyJet offers ‘just turn up and fly’ option for travellers with new bag drop service

European low-fare carrier easyJet is boosting its ancillary offering at its main operational base at Gatwick Airport through a new partnership with home bag drop…..

Sita holds a bullish view of AI’s potential to transform baggage handling 

The potential of artificial intelligence (AI) is captivating industries worldwide, and air transport is no different. Travel technology provider Sita believes AI holds tremendous promise…..

Etihad’s new baggage policy a simple cash grab: how does it stack up to competitors?

Whenever an airline changes its baggage rules, it’s down to one of two things: either new government regulations have been introduced, or it is to…..

US airlines show customer service gains as bumping and mishandled bag levels hit new lows

Here’s some statistical analysis from the new Americas version of The Blue Swan Daily that highlights involuntary boarding and mishandled baggage rates in the domestic market…..

easyJet goes ‘Hands Free’ with cabin baggage in latest ancillary push

European low fare carrier easyJet is to introduce a new ancillary offering that will effectively allow passengers to check-in their hand baggage and avoid the…..