‘Mobile first’ has become a universally accepted assumption for the way consumers search and book hotel rooms, but it is not a universal truth

Hospitality solutions provider Avvio launched Allora – the world’s first hotel booking engine powered by machine learning – two years ago this month, a period…..

A travel start-up aims to create the next generation of online travel agent by building an AI-powered virtual family travel assistant

A new travel business that is set on reinventing the online family travel experience, has opened its pre-seed funding round. tripAbrood has been established by…..

Travellers the winners as technology is being used to reduce turnaround times and enhance flight reliability at London Gatwick

Having relied on paperwork and radios for decades, aircraft turnarounds are being revolutionised at London Gatwick thanks to a partnership with Assaia, which is providing…..

Inside Travel: Understanding the latest technology and industry trend insights

Find it hard to keep track with all the latest insights into business trends, new products and technology advancements in the travel sector? The Blue Swan…..

‘Booking a hotel shouldn’t be an arduous task’ – Arbitrip launches new ‘Price Monitoring’ feature that automatically re-books a hotel room if the price decreases

There’s nothing more frustrating than making a travel booking and discovering the price has subsequently reduced. Whether it is a flight, hotel room, train journey…..

That’s the Spirit – US ULCC gets more social as it uses WhatsApp to better connect with its customers

US ULCC Spirit Airlines is making a distinctive move with its decision to allow bookings and flight changes through text messaging platform, WhatsApp. The development…..

Standby for the rise in artificial intelligence as the digital revolution transforms the business model of airports and airlines

There is no doubting that artificial intelligence (AI) will increasingly transform our lives in the years to come from both visible and hidden applications. There…..

London Gatwick is the latest to launch a Facebook Messenger chatbot and it plans to expand its offer onto other social platforms

When you hear of gales at London’s Gatwick airport there is no need to worry about heavy winds or problematic weather impacting your flight, for…..

Christchurch enters the second phase of autonomous vehicle trial with deployment of locally designed and developed autonomous shuttle vehicle

We are increasingly hearing about the efficiency of deploying autonomous vehicles, but in practice moving to an ummanned automated world is not always an easy…..

InterContinental Hotels Group believes AI technology can help its properties reduce food waste by one third

Sustainability is increasingly being recognised as a key attribute within commercial strategies, but it is widely also a potential area for significant cost savings to…..

In human versus machine, CWT study finds two-thirds of travellers prefer machines when booking air travel, but the human touch still dominates at hotels

Whether we like it or not, new technology and the ongoing digital transformation of global business means we will be increasingly interacting with machines rather…..