Life’s a luxury for Cheval Residences as its new web platform sees debut of an artificial intelligence powered booking engine

Luxury serviced apartment specialist Cheval Residences has launched a new website with the integration of the world’s first booking engine powered by artificial intelligence (AI),…..

BCD Travel examines the implications of technology on sourcing in the corporate travel industry with release of first ‘Inform’ series paper

Blockchain, chatbots, machine learning, virtual reality (VR) and the Internet of Things (IoT) are among the emerging technologies capturing the imagination of the business travel…..

New technology allows Finnair to respond to every chat message in fewer than 10 seconds and achieve a 70% resolution rate for online customer service queries

Finnair is renowned as one of the safest, longest-operating and most innovative airlines in the world. And with a complex route network connecting Asia, North…..

Understanding the future travel digital ecosystem and ensuring you don’t miss the ‘plane

While Bobby Healy, chief technical officer at leading B2B technology platform CarTrawler, acknowledges he is not the biggest fan of the term ‘Amazon of Travel’,…..

Convenience and efficiency rule, but biometrics and predictive analytics top the future travel agenda for US travellers

With disruptive technologies gaining momentum and promising to revolutionise the future travel experience, intelligence provider OAG, has surveyed over 2,000 US travellers to uncover which…..

American Airlines looks to emerging technologies to drive cost and revenue improvement

Most airlines worldwide are working to understand and implement a raft of new technologies in order to improve the customer experience offer shortcuts to achieve…..

Asia Pacific marketers more open and enthusiastic towards Artificial Intelligence than their European and North American peers

As the adoption of Artificial Intelligence (AI) increases across the aviation and wider travel sector it has emerged that marketers in the Asia-Pacific region are…..

Amadeus invests in young firm that uses new technology to streamline airport passenger flows 

Amadues Ventures – a branch of the travel technology provider that invests in start ups using technology to improve travel – has chosen CrowdVision as…..

Amadeus cites numerous projects under development utilising Artificial Intelligence  

Travel technology provider Amadeus is pushing full steam ahead in investigating applications for virtual reality, AI and blockchain, and has more than 20 projects in…..

Sita holds a bullish view of AI’s potential to transform baggage handling 

The potential of artificial intelligence (AI) is captivating industries worldwide, and air transport is no different. Travel technology provider Sita believes AI holds tremendous promise…..