The future of travel – ‘consumer and tech trends are merging’, but it is a ‘virtuous circle’

The travel business continues to evolve, and many believe it is currently at a key stage of its transformation. Technology is one of the key…..

New long-term agreements of Amadeus, Sabre and KAYAK with ATPCO will facilitate product differentiation from airlines and travel sellers

It is that time of the year that we regularly walk down city high streets mesmerised by the inviting window displays. Months of thought and…..

There is still much work to do with checked baggage reconciliation; PinPoint from Amadeus and Sigfox collaboration is one of many paths that could ease the pain

The International Air Transport Association’s Resolution 753 on baggage tracking enables airlines to address the challenge of baggage mishandling by implementing cross-industry tracking for every…..

Amadeus and KPMG are working to bring the world’s of business travel and compliance together

Amadeus, leading travel industry technology provider Amadeus and business advisory firm KPMG (UK) are developing a collaboration which aims to bring the world’s of travel…..

Inside Travel: Understanding the latest technology and industry trend insights

Find it hard to keep track with all the latest insights into business trends, new products and technology advancements in the travel sector? The Blue Swan…..

Amadeus reveals the five advancements that are shaping the future online travel landscape in Asia Pacific

In today’s fast-paced digital environment, online travel players are facing pressure from multiple fronts – from travellers, to suppliers, to new players – underlining the…..

While ‘retail is not dead, boring retail is,’ says Amadeus, as we reach the time to ‘rewire retail travel agencies’

The travel market is changing: technology and connectivity are transforming the industry. In an era where consumers are seeking the best customer experience possible, the…..

Amadeus on the changing landscape of Business Travel in Asia Pacific

Amadeus recently gave an interesting view on the changing landscape of Business Travel in Asia Pacific via its informative blog. Amadeus, VP, Business Travel, Travel…..

Asia leads the way in alternative payments and they now also dominate in Europe, but the card remains king in North America

Alternative payment options now account for the majority of e-commerce spend worldwide with Asia leading the way with adoption. Europe is also seeing more purchases…..

Amanda the travel agency chatbot is answering more than 1,000 queries per day for Amadeus

Amadeus says that Amanda has already got everyone talking. Smart, helpful and polite, Amanda is a virtual agent designed to provide support to all travel…..

User experience is at the heart of reducing the high abandonment rates for airline bookings, which remain significantly above travel and other industry sectors

Online booking abandonment is a big issue in the travel industry, especially for airlines. When compared to the online travel sector in general, data suggests…..