Maintaining an omni-channel approach to customer service remains key for airlines

Despite a heightened role of technology in modern life, air travel consumers are continuing to seek advice from multiple sources before booking flights. According to…..

Amadeus builds up its North American portfolio after scoring key wins with Air Canada and Southwest

Amadeus has scored an important win in North America during 2017 after Air Canada named the company as the supplier of its new passenger service…..

Blockchain: more than just a buzz word

While blockchain technology is yet to be fully utilised within travel and aviation, we are constantly hearing that it is poised to revolutionise our industry……

Corporate travel round up of the month

Each month the Blue Swan Daily brings you a round up of the key news stories and information related to the corporate travel world.   HRG promotes…..

Airlines start down the path of digital transformation

Airlines are gradually embracing a digital transformation which will revolutionise the way they interact with their customers. Airlines in Australia and New Zealand have traditionally…..