Inside Travel: Understanding the latest technology and industry trend insights

Find it hard to keep track with all the latest insights into business trends, new products and technology advancements in the travel sector? The Blue Swan…..

Amadeus reveals the five advancements that are shaping the future online travel landscape in Asia Pacific

In today’s fast-paced digital environment, online travel players are facing pressure from multiple fronts – from travellers, to suppliers, to new players – underlining the…..

While ‘retail is not dead, boring retail is,’ says Amadeus, as we reach the time to ‘rewire retail travel agencies’

The travel market is changing: technology and connectivity are transforming the industry. In an era where consumers are seeking the best customer experience possible, the…..

Amadeus on the changing landscape of Business Travel in Asia Pacific

Amadeus recently gave an interesting view on the changing landscape of Business Travel in Asia Pacific via its informative blog. Amadeus, VP, Business Travel, Travel…..

Asia leads the way in alternative payments and they now also dominate in Europe, but the card remains king in North America

Alternative payment options now account for the majority of e-commerce spend worldwide with Asia leading the way with adoption. Europe is also seeing more purchases…..

Amanda the travel agency chatbot is answering more than 1,000 queries per day for Amadeus

Amadeus says that Amanda has already got everyone talking. Smart, helpful and polite, Amanda is a virtual agent designed to provide support to all travel…..

User experience is at the heart of reducing the high abandonment rates for airline bookings, which remain significantly above travel and other industry sectors

Online booking abandonment is a big issue in the travel industry, especially for airlines. When compared to the online travel sector in general, data suggests…..

Business travel agencies need to tackle content fragmentation and deliver better experiences

When it comes to business, it is clear that the ‘personal touch’ goes a long way! Whether it’s about building customer relationships, bringing global teams…..

As Amadeus buys a self-service bag drop provider what is its strategy?

To those familiar with the airline global distribution system(s) (GDS), Amadeus is a well-known name. One of the leading GDS’ along with Sabre and Travelport’s…..

Amadeus sees increased ‘competitive positioning’ in 1Q2019 despite unfavourable market conditions and regional variances

Within what could easily be defined as a complex travel industry environment, IT specialist Amadeus has maintained good momentum into 2019, with healthy growth levels…..

Beyond the new reality – IATA confident of hitting its 20:20 NDC vision

The next year is a key period for IATA’s New Distribution Capability (NDC) standard as the association’s “Leaderboard” airlines work towards a goal of having…..