User experience is at the heart of reducing the high abandonment rates for airline bookings, which remain significantly above travel and other industry sectors
Online booking abandonment is a big issue in the travel industry, especially for airlines. When compared to the online travel sector in general, data suggests…..
To those familiar with the airline global distribution system(s) (GDS), Amadeus is a well-known name. One of the leading GDS’ along with Sabre and Travelport’s…..
Amadeus sees increased ‘competitive positioning’ in 1Q2019 despite unfavourable market conditions and regional variances
Within what could easily be defined as a complex travel industry environment, IT specialist Amadeus has maintained good momentum into 2019, with healthy growth levels…..
The next year is a key period for IATA’s New Distribution Capability (NDC) standard as the association’s “Leaderboard” airlines work towards a goal of having…..
‘Travel agents are not dead’ – Amadeus reveals the five trends that retail travel agents need to consider as part of their long-term strategy
Consumer expectations are rising and travellers are demanding more from agents, including more choices, personalisation, and an end-to-end experience. The industry is also facing a…..
For airlines, loyalty programmes are crucial tools for driving revenue and rewarding consumers. But, at a time when travellers are more discerning than ever, it…..
- Asia Video
- Europe Video
- South Pacific
- South Pacific Video
- The Americas
- The Americas Video
Modern travellers are ‘looking for a consistent, transparent experience’ across all channels and devices
A common denominator for all successful businesses is a customer focus and we often hear them talk about putting them at the heart of everything…..
IATA’s New Distribution Capability (NDC) has been around now for some time, and some industry leaders are even suggesting changing the name to “Old Distribution…..
Amadeus has announced a new partnership with Adobe designed to assist airlines improve customer loyalty and improve customers digital experience. The combination of Amadeus solutions…..