Smiles: ‘We have never had to buy so many tickets at market price’

    Gol‘s FFP, Smiles, commented on its 3Q2019 operations stating that demand for tickets during the quarter increased due to the demise of Avianca Brazil, raising costs associated with Smiles’ acquisition of Gol’s tickets (Valor, 30-Oct-2019). Smiles CEO Andre Fehlauer stated: “We have never had to buy so many tickets at market price. We had to buy a third of the tickets at market price during 3Q2019”. Smiles acquired 16% of its tickets at market price in 3Q2018. Gol and Smiles are negotiating an extraordinary adjustment to pricing due to the average load factor registered by Gol.