Ryanair: 90% of passengers rate customer experience 'Excellent/Very Good/Good'

5 August, 2020

Ryanair released (05-Aug-2020) its Jul-2020 'Rate My Flight' customer experience scores, showing 90% of almost 54,000 respondents rating their customer experience as 'Excellent/Very Good/Good', with high ratings for crew friendliness with 94%, onboard service at 91%, range of food and drink scoring 84%, and boarding scoring 88%. [more - original PR]