The 2017 CAPA-ACTE New Zealand Aviation & Corporate Travel Summit is just around the corner, with seats filling fast. In preparation for the event, we thought it was time to delve into the New Zealand market and provide a snap shot of the how it is performing and what’s next.
A glance at the annual tourism data
New Zealand is currently experiencing a boom in tourism with visitor arrivals growing by up to 11.8% year-on-year in 2016, with 2017 on track to match or surpass that impressive growth.
Visitor arrivals from 2008 to 2017
2017 data is continuing this impressive growth trajectory upwards with visitor arrivals up 12,800 year-on-year to 234,000 in Aug-2017.
To meet this increasing demand, New Zealand annual system seat capacity has also increased dramatically over the last six years from approximately 25 million to over 34 million.
Where are these travellers coming from? Let’s take a look at the breakdown of visitor arrivals by country for 2016
Monthly data for Aug-2017, highlighted some changes in arrivals with:
- Australia, up 5,200;
- China, up 3,100;
- United States of America, down 2,200;
- Indonesia, up 1,200; and
- Hong Kong, up 1,100.
New Zealand all system departing seats by country w/c 18-Sep-2017
New Zealand top ten international seats by route w/c 18-Sep-2017
Options to enhance trans Tasman air travel
Tourism & Transport Forum (TTF) today released a report, ‘Fast Forward: Streamlining trans-Tasman Air Travel‘, outlining avenues to “deliver a smarter, better experience for passengers flying between Australia and New Zealand, while also improving the efficiency of airports, airlines and border management authorities”. According to the report:
- Previous initiatives undertaken in improving trans Tasman travel have incrementally shortened the journey for most passengers as they fly between Australia and New Zealand;
- Automation has reduced the processing time of steps within the journey, rather than removing steps altogether and expediting the overall journey;
- Australia has removed the requirement for passengers to manually complete departure cards, though this process remains in New Zealand. Security screening processes are also cumbersome, requiring passengers to remove liquids and gels and specific electronic devices from their carry-on luggage;
- Options to improve the trans Tasman journey include:
- Opportunities for departure cards in New Zealand and arrival cards in Australia and New Zealand, reducing hassles for passengers;
- Enhanced Advance Passenger Information (API) from airlines to border agencies, providing earlier and better quality passenger declaration information for customs and biosecurity agencies to assess and preclear most passengers and baggage;
- Integration of emigration and immigration processes with airline check in and API processes, reducing touchpoints in the passenger journey;
- Validation of emigration at combined border and security, providing identification and profiling of passengers prior to screening;
- Full digitalisation of Australia’s Tourist Refund Scheme (TRS) to avoid further queueing, and privatisation of TRS processing, enabling digitisation of the tax refund process and redeployment of Australian Border Force officers to more pressing border protection duties;
- Utilisation of departure security screening bag xray images to facilitate arrival clearance;
- “Face on the fly” biometric identification of passengers while walking, reducing touchpoints in the passenger journey, building on trials by Brisbane Airport, Air New Zealand and SITA;
- Expediting security screening through deployment of enhanced screening technologies to avoid restrictions on liquids and gels and need to remove electronic devices;
- Expansion of the Streamlined Travel border processing being trialled in New Zealand at time of writing, including pilots for other models of ‘trusted traveller’ programme.
Due to a top speaker line up including Air New Zealand’s Chief Revenue Officer, TTF’s CEO and helloworld’s CEO, CAPA are expecting a significant increase in attendee numbers in comparison to 2016. Attendees will gather from both the aviation and corporate travel sectors therefore making the extremely unique in its kind. Registration numbers are filling fast but are still available via https://auckland17.capaevents.com/page/1303910/registration