National Airlines Council of Canada (NACC) president and CEO Massimo Bergamini stated (23-May-2019) draft regulations issued in Dec-2018 for proposed passenger rights regulations "lack the clarity needed by airlines to translate them into day-to-day commercial practices", adding the regulations are "often at odds with global airline operating realities". [more - original PR]
NACC CEO: Passenger rights regulations 'lack the clarity needed' for daily operations
24 May, 2019