KLM: Partnership with Jet Airways to move to ‘next level’ for customer interface

    KLM Royal Dutch Airlines president and CEO Pieter Elbers said the Air France-KLM tie up with Jet Airway is being “to the next level in terms of customer interface”, following the successful introduction of connections and codeshare agreements (The Hindu BusinessLine, 05-Sep-2018). Mr Elbers said he is “very impressed by the speed with which we are moving forward and the commitment from Jet Airways side”. The partnership with Jet Airways is seen by Air FranceKLM as a way to connect the “a huge flow between [the] US and India“, by using the group’s hubs in Amsterdam and Paris Charles de Gaulle hubs and “connecting them directly into the network of Jet Airways”. He added there is also “a great opportunity to utilize the domestic network of Jet Airways” for connections from Europe to Indian destinations.