KLM Royal Dutch Airlines outlined (12-Dec-2019) the following trends and technology it sees as influencing travel in 2020:
- Gen Z and millennials go for 'Destination Instagram' with bookings influenced by the 'Instagramability' of a destination;
- Travel inspiration on social media comes from posts from friends and family;
- Combining air and train travel will become more popular;
- Compensation of CO2 emissions;
- Preference for biometric passport technology;
- AI use to shorten waiting times in unforeseen circumstances;
- More luxury and relaxation options at the airport such as sleeping pods or luxury dinner offers;
- Mobile telephone left off or at home during leisure travel. [more - original PR]