KLM CEO confirms assessment of onboard duty free business

    KLM Royal Dutch Airlines president and CEO Pieter Elbers reconfirmed the carrier is assessing its onboard duty free business, however has “not decided anything yet” (De Volkskrant, 15-Aug-2018). Mr Elbers said: “Just like any other retailer, we also suffer from competition from web shops such as Amazon.com… Although we are of course less dependent on that income than the entrepreneur in the shopping street”.