Japan Airlines to implement smart check in services at Narita

    Japan Airlines (JAL) announced (21-Oct-2019) plans to implement new check in services at Tokyo Narita Airport as part of its JAL SMART AIRPORT initiative. Details include:

    • Introduction of self service bag drop systems at Terminal 2 from 28-Oct-2019;
    • Launch of ‘OneID’ facial recognition technology at Terminal 2 in spring 2020. OneID will allow travellers to register their photo during the initial check in process. Once completed, travellers can proceed through security and board the aircraft without presenting travel documents;
    • Upgrade of JAL Special Assistance Counter.