Is enough being done to protect the corporate traveller?

Airmic, the UK association for risk managers and insurance buyers, along with International SOS, Control Risks and the RSA, have released the 2017 Travel Risk Management guide, designed to identify trends in corporate travel risk management.

The report found that organisations are not doing enough to ensure their travel risk strategies are fit for the 21st century realities. According to Airmic, these organisations are not fulfilling their legal duty of care to employees.

Businesses have a legal duty of care to protect their employees, and yet only 16% of Airmic members surveyed have high confidence in their travel risk management framework.

Julia Graham, Airmic’s deputy CEO and technical director, has stated: “Sadly every week we are currently reminded why having an effective travel risk management framework in place is imperative. As the tragic events in Westminster, Manchester and more recently on London Bridge and Borough Market demonstrate, any destination can become high risk at an intense speed”.

According to the report, insurance is one of the few steps being undertaken, and while important, is not a sufficient answer. Organisations also need fast and reliable sources of intelligence before, and when, a situation unfolds. Further to this, a duty of care to employees should include a speedy response to managing the crisis, whether it be the simple locating of staff or a more complex extraction.

“I urge all risk professionals to review, update and rehearse how they would respond should such an incident impact their organisation. Knowing where your people are and how you can communicate with each other in the event of a crisis is especially important”, continued Ms Graham.

The guide also notes that today there is a greater diversity of people undertaking business travel. Organisations therefore need to risk-profile each travel destination in view of their own policies for diversity and inclusion.

The report was produced by International SOS and Control Risks. It sets out good practice for risk managers and provides a travel toolkit to help organisations improve their policies – before, during, and post-travel. It offers advice on buying insurance, noting that it is critical that “vital” organisations understand any exclusions and consider the impact of business travel on long term covers, including those for permanent health and life assurance.

To read the report paper click here.

International SOS manager People Risk Beth King and International SOS security director Sally Napper are in attendance at the CAPA-ACTE 2017 Perth Aviation & Corporate Travel Summit happening in Perth right now, to provide a keynote address on managing the risks of a global workforce: emerging markets.

Companies are going further afield to win new business and travelling to emerging markets that often come with additional risks. As companies look to expand their operations in a rapidly growing market, issues such as cultural diversity and complex business environments pose unique challenges for organisations and their mobile workforces.

In this session International SOS looks at health, security and safety considerations when preparing workers.