Inside Travel: Understanding the latest technology and industry trend insights

Find it hard to keep track with all the latest insights into business trends, new products and technology advancements in the travel sector? The Blue Swan Daily provides you with an update on some of the key stories from the past week.

  • apaleo partners with SiteMinder to create an open world for hotels
  • Half Moon selects Salamander Hotels & Resorts to manager iconic Caribbean property
  • Mexico travel company Aldila Agencia de Viajes joins UNIGLOBE travel network
  • Westminster Abbey appoints Avius to capture and measure visitor satisfaction
  • AND FINALLY… From the Balearics via the Costas to the Canaries – who reigns in Spain in terms of typical travel costs

apaleo partners with SiteMinder to create an open world for hotels

apaleo has partnered with global hotel guest acquisition platform SiteMinder with the aim to remove the friction involved with manual online distribution for hotels. The partnership sees apaleo’s property management system integrated with SiteMinder’s platform, so mutual hotel clients of the two companies can automate how they distribute inventory across their chosen marketing channels online and capture reservations. With this integration, hoteliers using apaleo can now distribute their rooms to SiteMinder’s open ecosystem of more than 400 of the world’s top hotel booking channels – including online travel agencies, traditional tour operators, wholesalers, and their direct hotel website to lift and automate direct bookings.


Half Moon selects Salamander Hotels & Resorts to manager iconic Caribbean property

Half Moon, one of the Caribbean’s most iconic resort destinations in Montego Bay, Jamaica, has selected Salamander Hotels & Resorts to manage the 400-acre property. Specialising in independent luxury, Salamander owns and manages the Forbes Five-Star Salamander Resort & Spa in Middleburg, VA; and Innisbrook Resort in Tampa. The company also operates the new Hotel Bennett in Charleston, SC; The Henderson, a grand beach resort in Destin, FL; and the recently renovated Hammock Beach Resort, near St. Augustine, FL.


Mexico travel company Aldila Agencia de Viajes joins UNIGLOBE travel network

Aldila Agencia de Viajes, which has four locations in the Mexican states of Chihuahua and Nuevo Leon, has joined UNIGLOBE Travel International as a Global Partner. Owned by Alejandra Munoz and managed by son Rogelio Gonzalez, UNIGLOBE Aldila serves some of Mexico’s largest companies having been serving travel clients in Northern Mexico for more than 40 years. The company is headquartered in the city of Chihuahua, where it has two locations, with additional offices in Ciudad Juarez and San Pedro Garza Garcia.


Westminster Abbey appoints Avius to capture and measure visitor satisfaction

Westminster Abbey, a royal church and a UNESCO World Heritage Site with over a thousand years of history, has appointed Avius, a Voice of Customer solution, to capture and measure visitor satisfaction. Welcoming over a million visitors each year, London’s most famous landmark wants to ensure everyone enjoys their experience and has the opportunity to admire the rich history on offer. The royal church has previously collected visitor feedback using on-site paper surveys and regularly monitors reviews on TripAdvisor. They have chosen to partner with Avius to enable the collection of in-the-moment feedback. Real-time reports and survey alerts will highlight any issues instantly, allowing the Abbey staff to resolve problems more quickly and respond to visitors whilst they’re still on-site.


AND FINALLY… From the Balearics via the Costas to the Canaries – who reigns in Spain in terms of typical travel costs

Cheap flights and accommodation don’t necessarily mean a cheap holiday; varying prices of everyday local expenses are playing a far bigger role in bagging a bargain holiday in the sun. Spain is a popular getaway for Europeans and is getting better connected to both the Americas and Asia, but new research shows costs can vary significantly between destinations on the mainland and islands. In its annual summer spending price comparison, leading Spanish holiday rental website, Spain-Holiday.com, has highlighted this variance. Comparing the average price of everyday holiday purchases in the top 15 holiday destinations in Spain, such as airport transfer costs, eating out and grocery shopping, and entrance fees to popular family-friendly attractions, Lanzarote proves the cheapest destination ahead of Gran Canaria and Costa Blanca. In contrast, the most expensive destination is Costa Dorada below the islands of Fuerteventura and Mallorca, as well as Costa de la Luz. You can see exactly where the destinations finished and the costs in each of the ranking parameters in the following infographic.