Inside Travel: Understanding the latest technology and industry trend insights

Find it hard to keep track with all the latest insights into business trends, new products and technology advancements in the travel sector? The Blue Swan Daily provides you with an update on some of the key stories from the past week.

  • Flight Centre Travel Group opens highly valued product offering to B2B market
  • Rezdy partners with premium member-based reseller Luxury Escapes
  • AXUS boosts its platform and partners with Travelport
  • Costa Rica launches ‘only the essentials’ campaign to inspire travellers to revert back to life’s essentials
  • More Brits would cancel travel if they forgot their phone than if they left prescription medication at home
  • Private jet operator VOLUXIS adds Hawker 900XP to its charter fleet

Flight Centre Travel Group opens highly valued product offering to B2B market

Flight Centre Travel Group (FCTG) has created a new division within the global product business designed to service the B2B travel market with direct access to the travel company’s unique and highly valued broad range of contracted products. The Travel Junction – Connecting You, has been created to act as an intermediary linking travel sellers outside of the traditional Flight Centre retail brands to the product powerhouse of the global procurement business with direct contracts in hotels, tours, experiences and cruise.


Rezdy partners with premium member-based reseller Luxury Escapes

Rezdy, the independent booking and distribution platform for tour and activity operators, has partnered with premium member-based reseller Luxury Escapes, offering operators a chance to tap into the luxury travel market that includes pay-by-points options. The partnership will provide operators the opportunity to get their product in front of a premium audience looking for first class experiences. From Luxury Escapes’ perspective, a partnership with Rezdy will enable them to build relationships with thousands of Rezdy’s operators in more than 100 countries to further build out their range of global itineraries.


AXUS boosts its platform and partners with Travelport

AXUS Travel App, the premier provider of itinerary management and delivery solutions for travel advisors, tour operators, and destination marketing companies, announced a variety of integrated partnerships to allow for swift itinerary import into the AXUS platform. These technical integrations enable users of Avanti, Island Destinations, Tahiti Legends and GOGO Vacations worldwide to automatically import all elements of the trip into an AXUS itinerary, eliminating unnecessary manual work and offering significant time savings. In addition to the direct tour operator imports, AXUS has also partnered with the leading travel technology company and global distribution system, Travelport. The new suite of import integrations brings travel advisors a new way to collaborate on elegant, media-rich itineraries that can be delivered from AXUS via PDF, unique web link or their sleek mobile app, which offers interactive tools and features for travellers.


Costa Rica launches ‘only the essentials’ campaign to inspire travellers to revert back to life’s essentials

The Costa Rica Tourism Institute (ICT) launched a new advertising campaign in the United States and Canada at the start of Sep-2019, which features a custom-designed alphabet and five suggestive words: Balance, Thrill, Recharge, Alive and Connect. The campaign titled, “Only the Essentials,” reintroduces travellers to Costa Rica’s brand and experience promise by reconnecting them with nature, each other and even themselves. The unique approach to traditional tourism advertising helps define experiences only available in Costa Rica and what today’s consumers really need. A 2018 study conducted by TravelStyles, demonstrated that Costa Rica’s target audience understands the experiences that the destination offers across culture, adventure and wellness. The study also identified a central attitude amongst them, with nearly 80% of survey respondents agreeing that they have adopted more of a “live for today” attitude in recent years. To kick off the campaign, Costa Rica will feature ads across public transportation in four key markets: New York, Chicago, Dallas and Toronto. The ads include bus and trolley wraps, taxi toppers and a takeover at Chicago’s Fullerton Station.


More Brits would cancel travel if they forgot their phone than if they left prescription medication at home

A new study by car hire excess insurance provider iCarhireinsurance.com has revealed lost travel items cost UK holidaymakers upwards of GBP170 million every year. The research surveyed 2,000 holidaymakers from across the UK and Ireland and found that over half (51%) had left something behind when coming back from their travels. The most commonly forgotten items were seemingly inexpensive items such as toiletries (13%), clothes (11%), souvenirs (11%), sun cream (10%) and phone chargers (10%). In terms of financial impact, forgotten and lost mobile phones cost holidaymakers the most money. Despite only 3% of people saying they’ve forgotten mobile phones when returning from their travels, the value of lost phones amounts to almost GBP70 million. Other big cost items left behind include laptops and passports. The continued move to mobile is evident with more than a third (38%) of respondents saying they’d stay behind if they forgot their phone. This is more than the percentage of people who said they’d skip their trip if they forgot prescription medicine (30%). Almost half of respondents said forgetting to pack something has caused them stress before, whilst more than one in ten (11%) had actually missed a flight due to forgotten items.


Private jet operator VOLUXIS adds Hawker 900XP to its charter fleet

International private jet operator VOLUXIS has announced the addition of a Hawker 900XP to its fleet which is now fully available for charter. Based at London Farnborough airport and certified to operate worldwide, the aircraft is privately owned with no owner approval required before charters. The midsize private jet offers maximum comfort for up to eight passengers and boasts a spacious stand-up cabin with accessible in-flight baggage hold for up to six suitcases. With an increased range of 2,700 nautical miles and six and a half hours endurance, the refurbished jet can fly between London and Jeddah or Frankfurt and Dubai. The Hawker 900XP joins the established VOLUXIS fleet of Hawker 800XPi, 800XP and 800B private jets, as well as an expanding ultra-long range fleet of Bombardier Global Express XRS and Dassault Falcon 7X types.