GBTA: Millennials much more likely to grab food on the go while on business travel 

As Millennials continue to proliferate the business travel market place, their habits are constantly scrutinised, and new research shows the age set is more likely to dine-on-the-go than Gen Xers or Baby Boomers. while travelling for business.


Summary:

  • New research shows reveals that clear generational differences exist when it comes to preferences around dining out while travelling for work;
  • The Global Business Travel Association (GBTA) and Dinova research shows Millennials more likely to dine-on-the-go than Gen Xers or Baby Boomers. while travelling for business;
  • Their findings show 51% of Millennials are likely to grab food on the go when travelling for business;
  • They are much more likely to have reservations about ordering extras such as room service (66%) or coffee and snacks (70%) while travelling than other generations.

The Global Business Travel Association (GBTA) teamed up with Dinova to research the dining habits of different generations while on business travel, and their conclusions show 51% of Millennials are likely to grab food on the go when travelling for business.

“Contrary to popular views that Millennials are often entitled or difficult employees, they are much more likely to have reservations about ordering extras such as room service (66%) or coffee and snacks (70%) while travelling as opposed to their Gen X or Boomer colleagues – even when their travel policy permits it,” said GBTA.

Researchers queried survey respondents about specific items that can be expensed in their travel policies and 71% said client meals, 56% said group meals and 46% said alcoholic beverages. Additionally, 72% said they pay for meals with a corporate credit card.

Obviously, technology also plays a role for corporate travellers. GBTA’s and Dinova’s research shows 63% of business travellers research where to dine prior to leaving for their trip, and 63% of business travellers have dining relates apps on their mobile phones. When broken out generationally, Millennials are much more likely to use Uber Eats while Boomers prefer to search for the best-reviewed restaurants in the area and use Yelp.

The overarching theme emerging from the study is “a one-size-fits-all approach often isn’t the answer when it comes to crafting travel policy,” said Jessica Collison, GBTA research director. “The research reveals that clear generational differences exist when it comes to preferences around dining out while travelling for work”.