CAPA: FSC-LCC executive movements can create advantages for both business models

CAPA - Centre for Aviation, in a report entitled: 'Full service vs LCC airlines: IAG further blurs cultural divide', stated (11-Feb-2020) airline managers can move between FSC and LCC models without diluting the underlying strengths of either, as IAG's recent reshuffling of senior executive appointments shows. They can bring best practice learnt in their old job to their new employer's areas of weakness, and can help LCCs to improve their customer service and to develop additional product features without compromising their cost base. [more - CAPA Analysis]