Flybe heads in a new direction under new leadership

At the recent CAPA Airline Leader Summit in Dublin, Republic of Ireland, Christine Ourmieres-Widener, chief executive officer, Flybe talks about her early impressions of the airline and its future direction four months after joining. She gives an update on Flybe’s new Heathrow routes and its participation in IAG’s Avios loyalty scheme and defines the airline’s business model.