Expedia Partner Solutions (EPS) announced (10-Jul-2019) the upgrade of its API platform, EPS Rapid. The new version 2.3 includes three major enhancements and more than 25 additional upgrades to support EPS's travel partners and to drive their conversion rates. Enhancements include:
- Value-Add-Promotions, through which travel partners can increase traveller loyalty. A recent study found that 91% of consumers are asking for rewards they care about and can us. EPS's travel partners can now reward travellers with the introduction of Value-Add Promotions on more than 17,000 properties;
- Cross-Sell Recommendations API. Using EPS's machine learning models, travellers can now receive alternative property recommendations tailored to their needs, based on their flight information. The Cross-Sell Recommendations API uses data from over 3000 airports and over 500,000 properties;
- EPS Conversations, which enables travellers to communicate directly with properties after completing a booking. [more - original PR]