Eurowings Digital MD: Mobile phone ‘the most important tool’ for consumers when booking

    Eurowings reported (05-Apr-2019) its mobile application ranked first among airline apps in Focus Money customer satisfaction evaluations. Eurowings Digital MD Oliver Schmitt said contact with consumers is becoming more prevalent via smartphones. “We see that the mobile phone has become the most important tool for most of our customers when booking, preparing and during their entire journey”, he said. [more – original PR – German]