Check in! – latest hotel highlights from across EMEA

The Blue Swan Daily brings you a round up of some of the latest hotel news from across Europe, Middle East and Africa.


Marriott provides update on Starwood database security incident; 383 million records and 5.25 million passport numbers exposed

Marriott has offered an update on the number of guests whose passport numbers and payment card numbers were involved in the Starwood reservations database security incident announced by the company in Nov-2018. Working closely with its internal and external forensics and analytics investigation team, it has determined that the total number of guest records involved in this incident is less than its initial disclosure. Is says that also, the number of payment cards and passport numbers involved “is a relatively small percentage of the overall total records involved”.

Marriott now believes that the number of potentially involved guests is lower than the 500 million it had originally estimated and has identified approximately 383 million records as the upper limit for the total number of guest records that were involved in the incident.

It now believes that approximately 5.25 million unencrypted passport numbers were included in the information accessed by an unauthorised third party and the information accessed also includes approximately 20.3 million encrypted passport numbers, but it says “there is no evidence” that they accessed the master encryption key needed to decrypt the encrypted passport numbers.


Hilton to makes its Liberian debut… but Monrovia property won’t open until 2023

Hilton has signed a management agreement with Hospitality Concept & Allied Services Limited to bring its flagship Hilton Hotels & Resorts brand to the capital city of Liberia.  The USD48 million project was unveiled at a signing ceremony late last year in Monrovia and will see the famous Hilton name adorn a 192-guest room property in the Eastern suburb of Paynesville.

Hilton Monrovia is expected to begin welcoming guests in 2023 and will become the first hotel to open in the city under an international operator. The 12-story tower complex (which will be the tallest building in the country) will contain conferencing facilities, a restaurant, bar and outdoor pool.  Guests will be able to choose between upscale appointed guest rooms and a range of suites, including two Presidential Suites.

The hotel will be located on SKD Boulevard with access to the main road linking Roberts International Airport with the Eastern districts of Monrovia. Its immediate surrounds house a growing number of Foreign Embassies and NGO offices, which are expected to act as significant demand generators for upscale accommodation and facilities in the city. (image © 2019 Hilton)


New Hotel Indigo will appeal to Manchester’s growing business and leisure visitors

The new Hotel Indigo Manchester – Victoria Station has opened its doors to guests, marking the brand’s debut in one of the UK’s largest cities. Famous for its cotton mills and its role in the industrial revolution, Manchester is a vibrant city that is rapidly expanding and regenerating, complementing its historical setting.

The boutique hotel is located at the gateway to the Northern Quarter, Manchester’s creative heart, and is adjacent to Exchange Square, the city’s shopping district. Known for its bohemian bars, the Northern Quarter has a lively music scene, and includes bustling independent studios and shops.

The property features 187 guest rooms, with design inspired by Manchester’s rich and colourful history. The exterior of the hotel is a restored Grade II listed building and features an eye-catching contemporary tower, providing views of the city’s skyline.

The hotel’s three room designs combine Manchester’s industrial past with modern luxury and style. Raw materials feature throughout the hotel, such as bare brick walls in the reception, complemented by iron pulleys and rope connecting to lights which have bespoke weaved baskets as shades. There are currently 27 Hotel Indigo properties in Europe with another 17 due to open in the next three to five years.


Hotel Briefs

  • The Gyle Premier Inn at Edinburgh Park in Scotland claims to be the first UK hotel to operate on battery power. It has installed a five-tonne battery that will be charged from the national grid during off-peak times and which will be able to power the 200-room hotel and its restaurant for three hours after charging for two hours. It is estimated it could save GBP20,000 a year in energy costs.
  • Danish hotel chain Zleep Hotels will double its room capacity from 870 to 1700. In total, six hotel projects have been confirmed to open in the next two years. The first two will open in Jan-2019 when Zleep Hotels returns to Aalborg and for the first time enters the Swedish market in Upplands Väsby, Stockholm. Other new hotel projects include ATP Ejendomme in Ørestad (Copgenhagen), Pension Danmark in Skejby (Aarhus) and PFA Ejendomme in Hillerød.
  • Aparthotels Adagio has announced the opening and signing of several properties. Its first ever London property opened in Brentford in Oct-2018, while the new-look 96 apartment Adagio Casablanca City Centre will welcome its first guests this year. Looking further ahead to 2020 and 2021, Adagio has signed four new properties across Europe, comprising the Adagio Glasgow Saint Enoch with 162 apartments, the 120 apartment Adagio Delta Chirec in Brussels, Access Stuttgart Airport and Adagio Bucharest Politechnica will feature 125 and 130 apartments respectively.
  • Hampton by Hilton has opened two new airport properties in Germany and the UK. The value hotel brand has opened the 196-room Hampton by Hilton Frankfurt Airport, its third property in Frankfurt and joins ten other Hampton by Hilton properties in Germany. Meanwhile, the Hampton by Hilton Edinburgh Airport has opened in Scotland’s capital city. The hotel is located within walking distance of the main airport terminal and features 240 bedrooms.
  • Qatar Airways is planning a rapid expansion of its hotel division, Dhiafatina, growing from its current five property portfolio to over 50 hotels, reports Business Traveller. Group CEO Akbar Al Baker told the publication that these would be in destinations that the airline flies to, but that the expansion would not be indiscriminate.

And finally…

Where would you find a Blue Eyed Cockatoo called Brexit, a jilted groom, a replica of Meghan Markle’s wedding dress, an amazing Technicolour Dream Coat, a chest full of semi-precious stones, an ice cream van and a 5ft teddy bear made of sweet and savoury popcorn – Travelodge’s Lost and Found office, according to an end of year audit from the budget hotel chain.