European travellers would be willing to spend more on hotels in return for unbundled ancillaries, with one in three happy to spend up to EUR50

A new online report from Sabre Corporation has urged accommodation owners to improve personalisation and develop a holistic retailing model as its latest research suggests…..

Coronavirus: Corporate demand had always rebounded after previous travel slumps, but new sustainability strategies mean there is now a new path

Just as cashflow is the lifeblood of any business, corporate travel is the foundation of the travel and tourism sector. It will always remain a…..

Businesses are boosting online services, but their digital transformations may be delayed because of COVID-19

Before COVID-19 hit us, airlines had been increasingly flirting with the idea of digital transformation. Head of Transformation was a new role popping up at…..

Coronavirus: We are in an unprecedented situation as the ‘best estimates’ for COVID-19 have been ‘overtaken by the changing reality’

UN World Tourism Organization (UNWTO) secretary general Zurab Pololikashvil describes the COVID-19 pandemic is an “unprecedented public health emergency” and what has already become an…..

The importance of personalisation in the hospitality industry is on the rise and guests increasingly expect hotels to make relevant offers

Personalisation is now considered a key element to increase both revenue and customer base for any business. We have come a long way from a…..

Face-to-face meetings remain a key part of business, but travel restrictions could help the acceptance rates of virtual conferences as an alternative

It is widely accepted that face-to-face meetings are – and will remain – a key part of business. Put simply, they allow for clearer communication……

Coronavirus: US airlines were hit hard by 911, but they are now navigating uncharted territory as COVID-19 vaporises demand

The US government’s decision to initiate a travel ban covering the Schengen Area of Europe and subsequently also the United Kingdom and Ireland is essentially…..