IFE has opportunity to act as ‘the perfect content aggregator’ as airlines are advised to step away from content volume towards passenger personalisation

For a long time, the onboard content offered to air travellers has been a key part of the flight selection process, alongside convenience, schedule, price……

By the end of the next decade Generation Z will out number Millennials as the largest global airline passenger group: will airlines be ready to meet their demands?

Loyalty has been at the heart of many business strategies over the past couple of decades. This has been particularly true for the airline sector…..

CWT projects +8% growth for the meetings and events sector in 2020, but warns of gathering geopolitical and economic headwinds

CWT Meetings & Events (CWT M&E), the global meetings and events division of CWT, says the USD840 billion industry is poised for an +8% growth…..

It’s time to ‘change the game’ – Clarity Travel reveals travel buyer rulebook that redefines the rules for procuring business travel

“Redefine the rules of engagement and make business travel a winning way for your organisation to become more competitive, productive and profitable.” The advice from…..

Brand.com bookings exceeding all other US hotel channels is clear indicator of the evolution in consumer booking behaviour

An update of the Hotel Industry Performance Overview (HIPO) from benchmarking specialist Kalibri Labs shows that Jul-2019 marked the first time in history that Brand.com…..

Experience beats expense for Latin American and North American family travellers

Away from the pressures of travel for work, when it comes to family travel, especially those with younger children, getting the best deal or lowest…..

The ‘best of the best’ – Belmond, Mandarin Oriental and Four Seasons take the podium positions as the world’s best luxury hotel brands

We all enjoy our comforts when travelling, and LTI – Luxury Travel Intelligence provides an insight into the ‘best of the best’ when it comes…..

LAX in Los Angeles is the US’s ‘most innovative large-hub airport’, but that accolade isn’t a new thing: the hub has a history of innovation

The American Association of Airport Executives has selected Los Angeles International (LAX) as the recipient of its 2019 award as the country’s most innovative large-hub…..

Taking a sustainable strategy on our business travels – from vehicle sharing via glass and plate use to virtual meetings, are we on the right path?

The importance of sustainability in society, and especially in business travel, is growing and an increasing number of companies are paying attention to environmental and…..

Digital travellers are demanding more automation and hands-on control over each step of their journey; they will make up more than two thirds of the travel market by 2025

Airport and airline IT executives believe that the growing number of tech-savvy travellers will have the biggest impact on their digital plans over the next…..

That’s the Spirit – US ULCC gets more social as it uses WhatsApp to better connect with its customers

US ULCC Spirit Airlines is making a distinctive move with its decision to allow bookings and flight changes through text messaging platform, WhatsApp. The development…..