With an uncertain future, American Express Global Business Travel says travel buyers need to take a ‘nimble’ approach to programme management

Looking to 2020, it can seem that the only thing we can be certain of is uncertainty and with increased economic and geopolitical volatility ahead,…..

‘The commercial viability of ultra long-haul operations’ – a niche that might just get a tiny bit bigger thanks to Project Sunrise

A big question mark remains over the validity of ultra long-haul air travel. New, more efficient and longer-range airliners now mean that you can effectively…..

Social media is ‘at the centre of changing travel trends’ and super apps that offer a ‘one-stop-shop for travellers’ are on the way

In the era of modern marketing, social media is at the “centre of changing travel trends,” explains Mieke De Schepper, executive vice president for online…..

‘Less talk and more action’ is needed on sustainability as survey reveals six out of ten corporate travel programmes are ‘not ethical’

As we look more closely at sustainability questions are being raised into the success of measures previously introduced to support environmental concerns. New research highlights…..

More than just an airline – AirAsia is increasingly shifting its focus to non-airline businesses as it journeys to travel and lifestyle platform

As fuel costs, the economic slowdown and intensified competition continue to affect the aviation industry, more airlines are turning to alternate sources of revenue in…..

‘Over the past few years, we have seen the world adapt to mobility as a permanent condition of global life’ – latest annual update highlights the power of your passport

As we enter the new decade, Asian countries have firmly established their lead in supporting the need for enhanced global mobility, according to the latest…..

More than half of Americans believe airline customer service is in decline and millennials lead the complaints

Millennials are twice as likely as baby boomers to complain about airline service, according to new research of American air passengers. Worryingly, more than half…..

Cash may still be king, for now, but when it comes to onboard purchases airlines are already demanding alternative payment methods

‘Cash is king’ is an age-old saying reflecting the belief that money (cash) is more valuable than any other form of investment tool. It remains…..