What’s the future for ride-hailing firms like Uber, Lyft – and Didi? Seriously!

The world’s share markets are riding high, interest rates are mostly non-existent, consumers (and corporates) love the ride-hail concept. In short, conditions are about as…..

Amanda the travel agency chatbot is answering more than 1,000 queries per day for Amadeus

Amadeus says that Amanda has already got everyone talking. Smart, helpful and polite, Amanda is a virtual agent designed to provide support to all travel…..

Is it really just science fiction? Millennials are ready to embrace autonomous air travel

There is a clear generational divide when it comes to the subject of autonomous air travel. The older you get the more entrenched the idea…..

ANA reveals ‘THE Suite’ and ‘THE Room’ which will be deployed on a dozen of its 777-300ERs from Aug-2019

Japanese carrier All Nippon Airways (ANA) will debut a new first and business class offering across a dozen of its Boeing 777-300ER aircraft from the…..

The cost of flying in Europe – continent’s largest airlines will be hit with a EUR5 billion bill from environmental taxes and other payments

Europe’s largest airlines will pay more than EUR5 billion in national environmental taxes and other payments this year, according to lobbying group A4E. This includes…..

User experience is at the heart of reducing the high abandonment rates for airline bookings, which remain significantly above travel and other industry sectors

Online booking abandonment is a big issue in the travel industry, especially for airlines. When compared to the online travel sector in general, data suggests…..

SkyTeam shifts its focus to technology and offering passengers a seamless digital experience

SkyTeam has embarked on a new phase in its development focused on technology and providing its passengers with a seamless digital experience. The alliance has…..

France’s new ‘eco contribution’ tax for commercial air services is earmarked to help finance other transport sectors

The French government has announced it will introduce a new ‘eco contribution’ tax for commercial air traffic within and departing from mainland France from 2020……

Bookings to the Dominican Republic from the US sink after a spate of tourist deaths, but there are signs of an uplift

Recent high profile US tourist deaths has created challenges for the Dominican Republic, triggering a decline in bookings for travel to the country for the…..

Manchester’s new ‘private terminal’ will open in November – is this the way forward for the industry or will it be a white elephant?

Manchester airport last week opened bookings for its new private terminal, PremiAir, which can be used at a cost starting from GBP50 per passenger. It…..

There is an increasingly more complex landscape for travellers when it comes to booking reward seats but ‘better availability is greeting almost all consumers’ in 2019

Are reward programmes becoming more rewarding for regular travellers? The suggestion that airlines are taking a more balanced approach to their loyalty schemes from the…..