High Tech – investment in technology is enhancing passenger satisfaction

Today, almost every passenger is using a smart device as an essential travel tool and this is now dictating the services they expect from airlines…..

Skyscanner white paper: The evolution towards seamless flight shopping experience

The future of airline shopping and travel searching must be geared towards providing value and relevance to travellers, rather than simply focusing on price. This…..

SITA: Technology is improving passenger satisfaction

Recently, SITA released the results of its 12th annual Passenger IT Trends Survey, where it asked passengers to rate their satisfaction at every step of…..

Interjet’s international passenger numbers continues to grow despite US competition

The Mexican LCC Interjet has held a unique position in the market since its inception during the mid-2000s, along with the more traditional low cost…..

Exclusive CAPA Report: Aviation & the music business

This new 80 page report, published by CAPA – Centre for Aviation, examines the credentials of a number of airlines and airports that are actively…..

New Zealand-US capacity to reach record highs this summer as tourism booms

New Zealand-US capacity will reach record levels this summer as airlines respond to booming inbound tourism demand. US visitor numbers to New Zealand increased by…..

Catch up on CAPA’s exclusive Market Analysis pieces – bmi regional, Heathrow Airport, WestJet, Berlin Brandenburg Airport and more

Every week, CAPA – Centre for Aviation, produces informative, thought provoking and detailed market analysis of the aviation industry. With supporting data included in every…..

Your weekly travel and aviation Quote-a

The Blue Swan Daily brings you a roundup of the most thought-provoking and interesting comments from those industry leaders in the know.   Qantas Group…..

CWT finds technology and relationships are key to business travel success

Carlson Wagonlit Travel recently released its CWT Connected Traveller Study, highlighting the top technology used by business travellers, the top benefits of business travel, how…..

International service renaissance at Brisbane Airport

Qantas has chosen Brisbane Airport as its new base for four Boeing 787 Dreamliner aircraft opening up new potential international routes and possibly starting an…..