Overcoming the ownership issue of the passenger: do they belong to the airport, airline or both?

Customers of airlines and airports are subjected to an impersonal and chaotic, one-size-fits-all service with the commercial impact of stressed passengers a reduction in their…..

Global Alliance Review: SkyTeam

As part of our continued review of global alliances (see An in-depth look at global alliances), The Blue Swan Daily brings you a snapshot of SkyTeam. This alliance…..

Australian and New Zealand cities among the top nine cities for digital payments

Visa has revealed the results of a new global study examining the economic impact of digital payments, with Sydney, Canberra and Auckland among the most…..

Airline Insight: Batik Air

Each day this year The Blue Swan Daily uses the extensive insights available to CAPA – Centre for Aviation members to deliver a data snapshot on the…..

Airport Insight: Cape Town International Airport

Each day this year, The Blue Swan Daily uses the extensive insights available to CAPA – Centre for Aviation members to deliver a data snapshot on the…..

Bitcoin Watch – Bespoke Investment Group: The bitcoin boom may be far from over

At the beginning of 2017, the highly volatile Bitcoin was valued at just below USD1,000, however recently it has skyrocketed well into the teens at a…..

Singapore Airlines announces Singapore-Sydney-Canberra and Singapore-Melbourne-Wellington services

Singapore Airlines announced (24-Jan-2018) plans to commence daily Singapore-Sydney-Canberra service on 01-May-2018 and four times weekly Singapore-Melbourne-Wellington service on 03-May-2018. The airline will suspend four times weekly…..

Qantas appoints new Loyalty CO and new chief customer officer

Qantas announced the following appointments (24-Jan-2018), effective 12-Feb-2018. Olivia Wirth appointed as CEO of Loyalty business. The change follows the resignation of current Loyalty CEO Jayne…..

Qantas expands codeshare with China Airlines to Taipei to cover premium economy on new A350s

Qantas and China Airlines expanded (22-Jan-2018) their codeshare agreement to include premium economy class operated by China Airlines on flights to Taipei from Sydney, Melbourne and Brisbane. China…..

Rex partners with Mount Isa Airport to offer ‘Community Fare’ on Mount Isa-Cairns route

Regional Express (Rex) announced (23-Jan-2018) the introduction of a new ‘Rex Community Fare’ scheme for its direct Mount Isa-Cairns service. The AUD198 (USD159) fare will be made…..

Fiji Airways seeks renewed exemption for Nadi-San Francisco service

Fiji Airways requested (23-Jan-2018) a renewed exemption authority from the US Department of Transportation to operate scheduled Nadi-San Francisco service. [more – original PR]