Is loyalty dead? Avios – Barclays and Accor – Visa deals show programmes are very much alive and looking at ways to benefit members

There are growing voices suggesting that the days of customer loyalty are long behind us now. The blame has been put on the different mindset…..

Sydney Airport CEO: 2019 characterised by toughest trading conditions since the financial crisis

Sydney Kingsford Smith Airport CEO Geoff Culbert reported (20-Feb-2020) the airport is “pleased with the result we’ve been able to deliver for 2019 in a…..

Nepal market leads passenger growth at Sydney Airport in 2019

Sydney Kingsford Smith Airport announced (20-Feb-2020) international year-on-year passenger growth for the following markets for 2019: Nepal: +16.6%; India: +7.9% Indonesia: 7.6%; US: 6.9%; Philippines:…..

Sydney Kingsford Smith Airport and Heinemann Australia renew duty free agreement until 2029

Sydney Kingsford Smith Airport and Heinemann Australia renewed (20-Feb-2020) a duty free agreement with improved terms per square metre from 01-Jan-2020 to 31-Dec-2029. Previously allocated…..

Visitor arrivals to Fiji up 2.5% in Jan-2020, Australian visitors up 7%

Fiji‘s Bureau of Statistics reported (19-Feb-2020) visitor arrivals to Fiji for Jan-2020. Details include: Visitor arrivals: 65,386, +2.5% year-on-year; Australia: 29,886, +7.3%; New Zealand: 11,316,…..

Uber is most expensed brand, but North American business travellers are gravitating towards scooters and food delivery

Although familiar brands including Uber, Starbucks, Lyft and Delta Air Lines remain dominant brands in corporate travel, Scooter rentals and food delivery services are gaining…..

CHECK OUT! – latest hotel highlights from across the globe

The Blue Swan Daily brings you the second of this week’s round up of some of the latest accommodation news from across the globe. Scandic Hotels…..

Your weekly travel and aviation Quote-a

The Blue Swan Daily brings you a roundup of the most thought-provoking and interesting comments from those industry leaders in the know. Sydney Airport CEO:…..

Artificial Intelligence and executive management: using tools and new techniques to ask the right questions

Airlines are increasingly touting their applications of Artificial Intelligence (AI), and their commitment to strengthening the expansion of AI throughout their business. Those airlines also…..

Qantas Group underlying EBIT down 1.7% in H1FY2020

Qantas Group reported (20-Feb-2020) the following financial highlights for the six months ended 31-Dec-2019: Revenue: AUD9464 million (USD6479 million), +2.8%; Passenger: AUD8305 million (USD5686 million),…..

Qantas International improves operating result despite Hong Kong and freight markets

Qantas Group announced (20-Feb-2020) the following Qantas International H1FY2020 operating highlights: Improved earnings, despite an approximate AUD65 million (USD43.4 million) impact from Hong Kong and…..