Frequent flyer and loyalty programmes – a question of airline and traveller value

Frequent flyer programmes have been a common part of many airlines’ loyalty strategies over several decades now. But they have evolved from elemental loyalty models…..

Alaska works to shore up its ancillary revenues through a myriad of initiatives

After growing  topline revenues by +6% and decreased its selling expenses by -3% in 2Q2019, Alaska Air Group’s outlook for 3Q2019 has improved. It expects…..

Passengers want more control over the travel experience and are happy to adopt technology, but they don’t want to be left waiting

Travellers want more personal control over their journey via their smart phone, want to use biometric identification to speed up travel processes, be able to…..

The US-China trade spat crimps Delta’s 3Q Pacific corporate revenues

Throughout the prolonged trade spat between the United States of America (USA) and China that has dragged on for nearly a year and a half,…..

How the next generation narrow and widebody will change the shape of air travel in Asia

New generation aircraft offer game-changing economics and range for LCCs and FSCs. Airlines across the spectrum of business models are using these new tools to…..

New study suggests almost one third of UK travellers will shun European Union destinations post Brexit

Ten days and counting! As we approach the Brexit date for Great Britain’s departure from the European Union (EU) for a second time, it appears…..

Video of the week – Canada Aviation Summit: industry perspectives

The Canadian market has for a long time been dominated by two incumbent players, but significant industry developments are going to change the competitive state…..

Blockchain in consideration as Air Canada evolves its technology

Blockchain continues to be a technology bandied about in tech discourse, and while Air Canada sees some interesting applications for the technology, it doesn’t seem…..

Qantas tests direct New York to Sydney Flight to understand health issues

What is being heralded as the last frontier of aviation around in the world, the first non-stop commercial airline flight from New York to Sydney…..

‘Mobile first’ has become a universally accepted assumption for the way consumers search and book hotel rooms, but it is not a universal truth

Hospitality solutions provider Avvio launched Allora – the world’s first hotel booking engine powered by machine learning – two years ago this month, a period…..

Understanding the fundamentals of the aviation industry – staying one step ahead!

In today’s competitive landscape it is essential to stay one step ahead. Understanding the marketplace, latest business trends and industry insights can deliver the knowledge…..