CAPA: Air Canada commits to big data and AI for maintenance and FFP

    CAPA – Centre for Aviation, in a report entitled ‘North Americanairlines and AI: usage is becoming more widespread’, stated (19-May-2019) Air Canada, with its plan to create Artificial Intelligence (AI) labs, has committed to utilising big data and AI for its maintenance and Frequent Flyer Programme (FFP). The airline will particularly tout the use of AI in predictive maintenance through its Boeing 787 widebody fleet, which is able to generate 500 gigabytes of data in one flight. Air Canada CEO Calin Rovinescu stated data which already exists regarding frequent flyer passenger preferences will enable the airline to combine relationship management technology with loyalty management. [more – CAPA Analysis]