Canadian Transportation Agency launches inquiry into WestJet tariff

    Canadian Transportation Agency (CTA) announced (16-Aug-2019) it is launching an inquiry to examine the terms of WestJet‘s tariff dealing with schedule changes and irregularities, following a complaint involving changes to passenger itineraries in Jul-2019. The complaint raises the possibility that WestJet‘s tariff is being applied in a manner inconsistent with the denied boarding provisions of the Air Passenger Protection Regulations. [more – original PR- English/French]