Budapest Ferenc Liszt International Airport, in a recent Airport Service Quality survey, reported (22-Jan-2020) overall satisfaction increased from 3.71 in 2018 to 3.81 in 2019. Respondents expressed their appreciation of the politeness of passenger security screeners, cleanliness and general atmosphere of terminals and passengers' sense of safety all scored close to or above four out of five. "Budapest Airport took a major step in 2019 towards an enhanced passenger experience, and it was confirmed by the ASQ results throughout the year", CEO Dr Rolf Schnitzler said. [more - original PR]
Budapest Airport: Overall pax satisfaction improves in 2019
22 January, 2020