Brisbane Airport launches terminal guide for travellers with dementia

    Brisbane Airport launched (20-Jun-2017) a terminal guide for travellers with dementia, developed in cooperation with Dementia Centre for Research Collaboration: Carers and Consumers (DCRC-CC). The guide identifies the international dementia friendly symbols and takes users through the different airport zones, outlining what to expect in the bag screening area, duty free regulations, customs, quarantine, transfers and immigration. CEO and MD Julieanne Alroe said the resources kit would be integrated into customer service training for airline staff and other airport workers.